Laguna Hills AUTO REPAIR

Tyler has been excellent in his suggestions regarding our 2018 Tiguan. I'll be coming to Pacific German for all our service needs. Not only are the costs lower but the quality of service and level of trust I have is far better than any dealership. Thank you

I'd taken my precious Audi to Shawn a few years ago, with super results! However, for some illogical reason, I tried other repair shops. That was just a dumb move on my part. Lesson learned - When you find a place that is top-notch, and cares for your car as much as you do, DON'T go anywhere else. Shawn found things that were bizarrely wrong with my car. I knew there was 'something' amiss, but those other places acted like I was hearing nonsense. Shawn alerted me via email of each issue. One email even contained a video of the problem. When I was first dropping off my car, there were guys in the waiting area who came all the way from San Diego! They told me that they just can't find anyplace as good down there. Also, the Enterprise rental guy said that all the car-enthusiast blogs are always writing about how Pacific German is the only place to go. Once again, I learned my lesson....Thanks Shawn.

Professional, on time, on budget and explained well. What more do you need.

Professional staff, expert work. Need i say more?

The folks at Pacific German not only have great technical knowledge and mechanical skills in repairing and maintaining Audi's, they are very responsive to questions from customers not that familiar with the marque (me). I will continue to use German Pacific for car care for my 2015 Q5 3.0 SLine.

I've been coming here for a just under a year now, about as long as I've had my 2018 Audi S7. I'm a long time auto enthusiast but this was my first German car and i was really worried about having to find a new shop for my car as all my previous cars were Japanese. I want expertise, peace of mind, and technical know how from the shop i choose for my cars and Pacific German delivers in spades. Whether I'm talking to Shawn, Mason, or Tyler I feel like I'm always dealing with an expert and professional. I always feel like I'm in good hands and they take care of my car like it was one of their own. I'm an emotional man and i love my cars more than some people love their kids. If you have an Audi, VW, Porsche, or Lamborghini this is the shop for you hands down. I'm 35 years old so I've experienced many shops throughout the years and good shops are hard to come by. My car is a lease so my oil changes are free but i prefer to pay Pacific German instead to service my car. I've also found myself in a few time sensitive situations and they've been able to squeeze me in and get my car taken care of. The waiting room has snacks, coffee, water, comfy couches, and a nice TV which is awesome for those few times I haven't had a ride back or my uber driving took too long to pick me up. I'm not sure what else i car really say here, these guys know what they're doing, it really is that simple.

My epc and engine light turned on right after the tune

Owner of 2018 Golf R. Neuspeed springs and intake installed...and struts replaced. Excellent work quality and attention to details! I consider myself to be very picky and sensitive about my car, but this shop got it right! Thanks to Shawn and Tyler!!

Tyler was awesome! Very knowledgeable and professional. This will be my go to shop for all my VW needs...

Shawn and his team are an awesome group of guys that really know what they are doing. I have gotten a good amount of work done on my Audi S6 and I would not feel comfortable getting in done anywhere else. Pacific German had painted my calibers red and after a few months a few chips showed up. They had no problem taking the car back getting the calibers repainted and even paid for my rental car. This place is top notch and I'm a customer for life. Again thanks so much for everything you have done and I will see you soon. Chris Chittick