I'd taken my precious Audi to Shawn a few years ago, with super results! However, for some illogical reason, I tried other repair shops. That was just a dumb move on my part. Lesson learned - When you find a place that is top-notch, and cares for your car as much as you do, DON'T go anywhere else. Shawn found things that were bizarrely wrong with my car. I knew there was 'something' amiss, but those other places acted like I was hearing nonsense. Shawn alerted me via email of each issue. One email even contained a video of the problem. When I was first dropping off my car, there were guys in the waiting area who came all the way from San Diego! They told me that they just can't find anyplace as good down there. Also, the Enterprise rental guy said that all the car-enthusiast blogs are always writing about how Pacific German is the only place to go. Once again, I learned my lesson....Thanks Shawn.