Laguna Hills AUTO REPAIR

I want to give a big thank you to Pacific German for their excellent service! I had my Audi headlights programmed, and the experience was top-notch from start to finish. Tyler went above and beyond to help me with my car — his attention to detail and willingness to go the extra mile really stood out. You can tell this shop genuinely cares about their customers. Everyone I interacted with was honest, professional, and transparent. It’s rare to find that kind of service these days. I truly appreciate all your help and will definitely be back. Highly recommend!

I never do reviews, however, Pacific German absolutely has changed that. I can’t say enough how excellent the service was that I received here. Shawn was thorough, patient, and honest. I received an estimated for $11,000 at the dealership and decided to get a second opinion. Final outcome at Pacific German was less than $300.00. Due to receiving an honest evaluation and not being up sold on unnecessary services. The biggest catch was the wrong fluid that was put into my car by the dealership. This was caught and corrected at Pacific German. Also saving me further damage to my car and ultimately, saving me thousands of dollars, literally! Happy to report, my car so far is driving like a dream l!! Count me in as a new loyal customer to Pacific German! Shout out to Elizabeth(front desk) she was professional and very helpful throughout! Thank you, Pacific German!!

These guys know what they are doing! Thanks for your help

They worked on my gt4 did OAP and plug the valves. Sounds amazing and will be back for sure.

Pacific German has been taking care of my two cars for about a year now. They’ve been able to do all of the regular maintenance, some upgrades like a trailer hitch, as well as track down and fix some tricky issues. They were able to confirm the existence of one issue in particular that the dealer said ‘didn’t exist’, and referred me to a more competent dealer to get it fixed under warranty. Their prices are super fair when compared to the dealer, and they’ll take their time with the car to make sure things are diagnosed and repaired properly. They communicate clearly and concisely, and have never tried the ‘upsell’ of unnecessary services like a dealer would. Their lounge is clean and comfortable, and my kids like looking at some of the cool cars hanging around when we come to pick up or drop ours off.

Really great shop. Tyler was extremely helpful with me both over the phone and in person and accommodated my short window to get a service done before I had to leave town. Not only that but he was extremely knowledgeable and great at communicating all the details of things I asked about. These guys work on much nicer cars and do much more expensive jobs than what I needed on my ‘17 A4, yet still showed me a high level of service. They definitely live up to the good reviews and the personal recommendation I got from a friend. Thank you!

I recently took my Audi Q7 to Pacific German due to multiple engine misfire codes and other issues. Tyler was absolutely fantastic to work with, as was all of the staff that assisted me. They did a thorough diagnostic inspection, provided me with a preliminary estimate in a timely manner, and also took the time to share all of their recommendations for the work that was needed as well as additional issues they were concerned about so we could decide how best to proceed. I cannot recommend Pacific German more highly. In a time where integrity, honesty, professionalism, and compassion for your customers situation is hard to come by, I found all of those traits and more at Pacific German. Thank you!!

These guys know what they're doing with your performance car. Dont stress 🤙