5

Wish.I could rate this higher than 5 Stars. I took my old Cabrio in with a engine light displayed..my regret is that I hadn't been taking my VW there years before. The owner was so thoughtful and professional and came back with all that needed to be replaced so the car was.road safe. I am certain that vehicle's leaving his shop are not only road worthy, and road safe, but absolutely done properly. Thank you for great customer service beyond my expectations.

Thank you so much for the great review, Barb!

- Pacific German
5

Just my second trip to see the team at Pacific German and not only am I treated like family, they really know what they are doing. Can’t wait to work with them on my next car!

Thank you for the great review, Tim! We're looking forward to doing some cool stuff with your new Porsche!

- Pacific German
5

I can’t begin to express how great Pacific German customer service is.. It’s nearly perfect or if not perfect I say that because not only are they helpful with me and my cars but I see it first hands when other customers walk in and walk out with that same satisfied feeling that your car is in great hands. Besides the perfect customer service there work is one of the best in the country.. I have a Audi A4 b8.5 and they help me reach my goals with all the OEM and aftermarket parts available in the market today. It’s always a pleasure coming into the shop and would recommend it to everyone that has a German car.. it’s literally in the title ..

Alex, thank you for always taking the time to leave a great review and for being such a stellar customer. It truly always is a pleasure to service your family's vehicles.

- Pacific German
5

The service and communication was great. The inspection was thorough and pointed out a couple items the dealer missed two days prior. Thanks!

Thank you for taking the time to leave a great review, Randy! We greatly appreciate it and look forward to servicing your A7 in the future!

- Pacific German
5

Just had my 2019 Porsche Cayenne serviced - new tires, brakes and brake fluid flush. I'm a repeat customer and Pacific German team continues to impress with excellent work quality, straightforward and honest pricing. These guys are passionate about performance cars and have earned reputation of top specialists in SoCal.

Thank you so much for the great review, Dimitri! It's always a pleasure to service your Porsches.

- Pacific German
5

I took my Audi R8 to Pacific German with a power seat electrical issue , which turned out to be a somewhat challenging repair. Tyler did not hold back, and dug into Audi wiring diagrams, and subsequently ordered the needed part, and then coded it with a factory scan tool. I give big props to this shop, as I know from experience that not every shop out there would have stuck with it like they did.

Thank you for taking the time to leave a great review! We greatly appreciate it.

- Pacific German
5

The dreaded "check engine light" came on and went off for about a week. I chose to bring car to Pacific German who quickly diagnosed a minor engine issue to fix. Owner explained in detail the issue, unlike any dealer service rep would. They previously replaced shocks/struts and brakes on this A4 last year. Simply a great place. Avoid the dealers.

Mark, thank you for taking the time to leave another great review! We greatly appreciate you and your patronage.

- Pacific German
5

Excellent service and attention to detail.

Thank you for the great review, Ricardo! We look forward to servicing your Jetta again in the future.

- Pacific German
5

I took my Audi R8 to Pacific German with a power seat electrical issue , which turned out to be a somewhat challenging repair. Tyler did not hold back, and dug into Audi wiring diagrams, and subsequently ordered the needed part, and then coded it with a factory scan tool. I give big props to this shop, as I know from experience that not every shop out there would have stuck with it like they did.

5

These guys run a well oiled machine! Very professional, knowledgable and excellent at communicating via email and text. Their waiting room is very spacious, clean and comfortable, too.

Thank you for the great review, Liz! We greatly appreciate you and your patronage.

- Pacific German