Laguna Hills AUTO REPAIR

Took Audi Q5 in to replace the drive belt and they carried out a full inspection with photos which led to more work being required. However would rather stay ahead of potential issues and feel confident on the road. Thank you

I wanted a little more mid range acceleration from my 2014 Cayman S. I chose to go with a mild tune and an intake kit to help the motor breathe more freely Shawn & Tyler both recommended the best solution to fit my aggressive driving style. I was concerned about an issue with higher oil/water temps from the previous weekend. The team assured me that the car showed no signs of any issues. Service was performed quickly and I was able to rip the hills for the weekend. Cayman has now taken on a new personality. Oil/water temps have dropped as well. I will be back again for general service and tires when I wear them out from the increased speeds. Thanks again for you outstanding work.

I'm glad I found such a good workshop. They have a lot of experience and always respond very quickly. Highly recommended.

So I came here by a recommendation of a friend saying they’re good with programmings. And yes they have scan tools not other places have. Dealer level with the experience. Keep in mind I went to a dealer and they could not do the calibration I wanted. So to go from checking other German shops and even Audi dealer this shop really did it and fast. Even the customer service was A1!

Pacific German has been taking care of my two cars for about a year now. They’ve been able to do all of the regular maintenance, some upgrades like a trailer hitch, as well as track down and fix some tricky issues. They were able to confirm the existence of one issue in particular that the dealer said ‘didn’t exist’, and referred me to a more competent dealer to get it fixed under warranty. Their prices are super fair when compared to the dealer, and they’ll take their time with the car to make sure things are diagnosed and repaired properly. They communicate clearly and concisely, and have never tried the ‘upsell’ of unnecessary services like a dealer would. Their lounge is clean and comfortable, and my kids like looking at some of the cool cars hanging around when we come to pick up or drop ours off.

Pacific German has been taking care of my two cars for about a year now. They've been able to do all of the regular maintenance, some upgrades like a trailer hitch, as well as track down and fix some tricky issues. They were able to confirm the existence of one issue in particular that the dealer said 'didn't exist', and referred me to a more competent dealer to get it fixed under warranty. Their prices are super fair when compared to the dealer, and they'll take their time with the car to make sure things are diagnosed and repaired properly. They communicate clearly and concisely, and have never tried the 'upsell' of unnecessary services like a dealer would. Their lounge is clean and comfortable, and my kids like looking at some of the cool cars hanging around when we come to pick up or drop ours off.

Really great shop. Tyler was extremely helpful with me both over the phone and in person and accommodated my short window to get a service done before I had to leave town. Not only that but he was extremely knowledgeable and great at communicating all the details of things I asked about. These guys work on much nicer cars and do much more expensive jobs than what I needed on my ‘17 A4, yet still showed me a high level of service. They definitely live up to the good reviews and the personal recommendation I got from a friend. Thank you!

Will be returning.

Excellent service and staff

Very professional & resourceful Team, after a couple months of wait for parts, car came back better than ever without any single issues.