5

I had an exceptional experience at Pacific German, located in Laguna Hills! From the moment I walked in, the staff was friendly, knowledgeable, and genuinely eager to help. They took the time to explain the issues with my vehicle in a way that was easy to understand, without any pressure or upselling. The service was prompt and thorough. Not only did they fix the problem efficiently, but they also went above and beyond by performing a complimentary check to ensure everything else was in top shape. The pricing was fair and transparent, with no hidden surprises. It's rare to find a service shop that combines expertise, honesty, and excellent customer care, but Pacific German ticks all the boxes. I'll be returning for any future car needs and highly recommend them to anyone looking for trustworthy mechanics

5

I texted Shawn post shop hours to schedule a service appointment and I received an email early morning to confirm my appointment that same day at 9:00am Even though it was just an oil change, they were thorough with checking service lights and honest with what needed to be done which was just an oil change!

5

Pacific German is not your average car shop. They know their cars better than the dealerships do except you don't pay astronomical dealership prices. They have helped us make our dream cars possible!

5

Pacific German has been keeping my car on the road for over 10 years. Great service, great mechanics and expertise. Thank you -

5

These guys know what they are doing! Thanks for your help

5

They worked on my gt4 did OAP and plug the valves. Sounds amazing and will be back for sure.

5

This place is impressively clean, well-maintained, and organized—just like you’d expect in Germany, but right here on the Pacific Coast. I had an oil change and service done on my Cayenne Turbo, and they used high-quality racing oil along with premium parts. The attention to detail and quality of work exceeded my expectations. I’m very pleased with their service and professionalism, and I’ll definitely be returning for future maintenance. Highly recommend!

5

Pacific German – Truly German Precision on the Pacific Coast! This place is impressively clean, well-maintained, and organized—just like you’d expect in Germany, but right here on the Pacific Coast. I had an oil change and service done on my Cayenne Turbo, and they used high-quality racing oil along with premium parts. The attention to detail and quality of work exceeded my expectations. I’m very pleased with their service and professionalism, and I’ll definitely be returning for future maintenance. Highly recommend!

5

The car’s service was completed right on time. Elizabeth provided an accurate estimate and is always helpful and knowledgeable.

5

Took Audi Q5 in to replace the drive belt and they carried out a full inspection with photos which led to more work being required. However would rather stay ahead of potential issues and feel confident on the road. Thank you