5

My husband Bob gave a 4 star review because he doesn't give anyone more than a 4. They have done excellent work for 5 years on my VW Touareg. and the one before it for many years. We haven't been to anyone else for service.

Thanks Nancy. We value you as a customer. Ans appreciate the review.
-Shawn

- Pacific German
4

Really seem to understand German cars

5

They really know their stuff at Pacific German and share their knowledge with you so that you are better informed about your car's pros and cons.

5

Great Customer Support and big knowledge!

5

top notch support and great attitude they know all great tuning.

5

great service, quick turn around

5

Environment is very welcoming and being able to see the cleanliness of the shop makes you feel happy to leave your car with them. The staff is always friendly and patient and willing to answer any and all questions in depth. This is the only business I would bring my car to and I have referred friends and family here as well

5

Great service, communication, and fair pricing!

5

Expert mechanics and nice clean shop.

5

Shawn took care of my son’s GTI we bought used with 95,000 miles. Another mechanic said there were no issues. How wrong he was. Shawn and Pacific German diagnosed the issues and then worked out a plan for us to get things back in order. All good. Last weekend I took my 2009 Jetta (98,000 miles) in for a service after 60,000 miles without doing one. Lesson learned. Again, Shawn and Pacific German diagnosed the issues and worked with me and my budget to get the critical stuff addressed. My Dad always told me it’s cheaper to buy back the old one. Car runs like new and I expect to go another 100,000 miles with it. One thing I’ll change is my frequency of service and service will only be done by Pacific German. Thanks Shawn and team!!!!!