5

Fantastic service, honest repair work and knowledgeable technicians I have a tiguan that has been problematic. Before coming to Pacific German the vw dealer was constantly finding little problems and not addressing the over all issue costing me serious money. I brought my tiguan Pacific German they found the problems gave me a plan of action and options. Since then they have been my go to mechanic for my tiguan and it has become less problematic.

5

So fortunate to have found such an excellent auto service provider for our VW. I spoke with Tyler regarding getting more power out of our 2018 Tiguan. We love the car and while it handles great the AWD version is a bit sluggish. Tyler made a few recommendations with no sales pressure at all. They installed a performance module and a new intake and now it's just perfect. They work on cars that cost 10 times what ours cost yet they treated us with honesty and respect. Also no need to go the the dealer at all since Pacific will do all your regular maintenance and it's all documented and disclosed via carfax. So no problems with warranty coverage, and lower cost. They even had everything done ahead of schedule!

5

Took my MK7 Golf R to Pacific German completely stock and and drove it back home with REVO Stage 3 IS38ETR, all I can say is driving this car, or should I say BEAST, back from the shop was a true pleasure and total surprise. With that being said sometimes things happen for a reason I originally was going with one plan with a different tuning company and thankfully that didn’t happen, I strongly believe things happen for a reason and that bad experience allowed me to be able to continue my research and find Pacific German. With their technology, state of the art facility and amazing quality of work they delivered me a Beast. Many times we wonder who is going to work on our car specially if you are a very meticulous owner in regards to how you treat your vehicle and how you care for it. A main concern I always had with shops is would they scratch it? would it be damaged? would the parts be installed correctly and by a certified technician not just a kid enthusiast? With Pacific German I had no worries, all those fears were completely taken away by being offered a quality service, with attention to detail and most importantly was guaranteed and backed up. Again, I can’t say enough great things regarding Pacific German, Shawn and Tyler are amazing. I left my car with 292hp and I drove it home with 500... thank you thank you, I am going to enjoy this.

5

I had my headlights replaced by a collision center under insurance and the shop could not get them to adapt properly. Basically my headlights could not be adjusted to point correctly and this impaired night driving considerably. They sent the car to a VW dealership to fix and the VW dealership could not figure it out or get the headlights to adapt either. I also had my go-to tuning shop take a look, and they were unable to diagnose the problem with the headlights. I then called Pacific German to see if they had any ideas and I talked to Tyler about it; Tyler seemed to really know what he was talking about and had multiple ideas on the headlights and how to fix the problem. I brought the car in and left it with them for a day and a half to figure out. Sure enough I got a call from them and they had figured out the problem and had the headlights working great. Really appreciate the ability this shop had to diagnose and fix a problem that 3 other shops failed to fix. Thank you!

5

At this point, I wouldn't go anywhere else with my Audi! I have complete trust in the team to identify any issues and provide me the best solution at a fair price. Their detailed knowledge of the nuances of my specific car (Audi B7 RS4) means I also get great guidance on how to set the car up to get what I want out of it.

5

I've been living in LA for 4 years now and have gone through a number of "Audi/European Specialists" since I've been here. I either feel like I'm being lied to, played or they just really don't know what they're talking about. I decided to bring my C6 A6 to Pacific German after seeing a number of recommendations on the ACNA Facebook group. I've had a number of serious issues with my car in the past few years and I'm really regretting having not brought it to them in the first place. I live in DTLA but making the drive down for a service was 100% worth it. Sean was completely straightforward and honest with me about the condition of my car and what he thinks I should do with it. While I think I'll be getting rid of my current Audi soon, I'll definitely be making the trips down to service my next one. Thank you Sean and everyone at Pacific German.

5

After 10+ years of Porsche authorized dealer maintenance it was a pleasure to find a lace where the carr well being was more important than a quick invoice and a nice reception room. Thanks

5

The name of the facility should be FIRST RATE

5

I trust these guys. From the moment stepping into the shop and seeing the caliber of cars in the service bay and hearing them explain what they will be doing to mine, pros and cons and the level of detailed knowledge they have, you can't help but realise these guy really know your car. Top knotch experts and top quality service!

5

Complicated EOS roof issue-done. PG also completed thorough inspection and did needed repairs very well. Car handles awesome. Got the car back with nice wash. PG will be doing all my VW work & routine service.