5

I had my headlights replaced by a collision center under insurance and the shop could not get them to adapt properly. Basically my headlights could not be adjusted to point correctly and this impaired night driving considerably. They sent the car to a VW dealership to fix and the VW dealership could not figure it out or get the headlights to adapt either. I also had my go-to tuning shop take a look, and they were unable to diagnose the problem with the headlights. I then called Pacific German to see if they had any ideas and I talked to Tyler about it; Tyler seemed to really know what he was talking about and had multiple ideas on the headlights and how to fix the problem. I brought the car in and left it with them for a day and a half to figure out. Sure enough I got a call from them and they had figured out the problem and had the headlights working great. Really appreciate the ability this shop had to diagnose and fix a problem that 3 other shops failed to fix. Thank you!

5

I had my headlights replaced by a collision center under insurance and the shop could not get them to adapt properly. Basically my headlights could not be adjusted to point correctly and this impaired night driving considerably. They sent the car to a VW dealership to fix and the VW dealership could not figure it out or get the headlights to adapt either. I also had my go-to tuning shop take a look, and they were unable to diagnose the problem with the headlights. I then called Pacific German to see if they had any ideas and I talked to Tyler about it; Tyler seemed to really know what he was talking about and had multiple ideas on the headlights and how to fix the problem. I brought the car in and left it with them for a day and a half to figure out. Sure enough I got a call from them and they had figured out the problem and had the headlights working great. Really appreciate the ability this shop had to diagnose and fix a problem that 3 other shops failed to fix. Thank you!

5

Great service arranged for a car rental for my wife while the car was being serviced I appreciated getting the estimate before the actual work

5

Another great visit to pacific German. Had Tyler install an IS38 turbo charger on my MK7 GTI and flash REVO stage 3 ecu/stage 2 TCU software. It’s like a whole new car now!

4

Excellent service before and after work was completed. Immediately recommended to a friend at work.

5

Highest quality work and professionalism

5

More & more impressed each time I have my vehicle serviced. Shawn & Team are always spot-on. Attention to detail, clear communication, reasonable pricing & the car always seems to drive as good as the day I purchased her. Well done Pacific German!

5

Shawn and his crew went above and beyond to diagnose and repair a problem where others would have simply given up. He honored his initial quote despite the fact that he spent well over 20 hours repairing the vehicle. Honesty and integrity to the max! Thank you!

5

Shawn & Sons are solid. I'm pleased with the service I received, Audi OEM Parts, and a few OEM+ Upgrades, as requested. Shawn can seem curt, but he has a business to run. His sons are a little more chill, but they all know exactly what they're doing, and I would trust them with my daily-beast any day of the week. Top marks for top service.

5

Hello Shawn, I just wanted to tell you yes I feel the difference in my cars driving experience. Also the response is way better now. I appreciate the work and I'm very satisfied. Thank you