5

I have had numerous vehicles serviced at Pacific German and I find them to be knowledgeable, friendly, timely and I always receive quality work.

5

At this point, I wouldn't go anywhere else with my Audi! I have complete trust in the team to identify any issues and provide me the best solution at a fair price. Their detailed knowledge of the nuances of my specific car (Audi B7 RS4) means I also get great guidance on how to set the car up to get what I want out of it. I've been to Pacific German multiple times for routine service and performance modifications on my Audi RS4. Last week I took it in for a tune, new exhaust and an AC repair. There were numerous glitches with getting the parts and installing the tune but Shawn tracked down what was needed and got the job done, despite having to spend a lot of extra (unbilled) time on the car to get it right. The results are awesome. I don't regret a penny I've spent here. Read more Took my Audi RS4 in for suspension repairs and carbon cleaning and took the opportunity to have Bilstein coilovers and a rear sway bar installed as well. I explained what I was looking for with the modifications and the setup was perfect. Very professional operation. Great that the guys know the cars so well and can make super-informed recommendations! Pricing was very competitive. I'm totally satisfied. Definitely going back for all my future service. Read more

5

At this point, I wouldn't go anywhere else with my Audi! I have complete trust in the team to identify any issues and provide me the best solution at a fair price. Their detailed knowledge of the nuances of my specific car (Audi B7 RS4) means I also get great guidance on how to set the car up to get what I want out of it.

5

Friendly Staff and Great Customer Service.

5

As usual, the Pacific German took care of us in a timely manner.

5

Ask for Tyler really nice dude and no bs he gets straight to the point. It shows he cares about you and your car.

5

There is no other place to take your vehicle. Shawn and his crew have always taken great care of my VW Touareg and have not disappointed once again. Thanks again for the honest, integrity, and care for my vehicle.

4

Kevin said the business's staff does good work. However, the owner talks really fast and Kevin added he thinks he tries to up sale him sometimes. The facility itself does really good work, but the owner makes it difficult for him to trust him or the business, overall.

Just cant win.
So Im to blame for upselling a $54 rear main seal and no additional labor to potentially avoid a $1200 problem in the future. Offering an upgraded fluid for your limited slip diff is a bad thing also?
I should have not said anything on the seal. But then if it failed, Id still be to blame.
... Just cant win.

- Pacific German
4

Justin said the staff was friendly and did a good job on the service.

4 out of 5 beacuse the software vendor had a bad file. Only charged one hour.... spent over 2, and no additional labor billed.

- Pacific German
5

From the first day, I arrived at the workshop, satisfied with the work they do. This time only service was required! That's what I like to be notified whenever maintenance is needed! Few words, the best orange country workshop , Pacific German...