Kevin said the business's staff does good work. However, the owner talks really fast and Kevin added he thinks he tries to up sale him sometimes. The facility itself does really good work, but the owner makes it difficult for him to trust him or the business, overall.
Just cant win.
So Im to blame for upselling a $54 rear main seal and no additional labor to potentially avoid a $1200 problem in the future. Offering an upgraded fluid for your limited slip diff is a bad thing also?
I should have not said anything on the seal. But then if it failed, Id still be to blame.
... Just cant win.
- Pacific German