Laguna Hills AUTO REPAIR

I'm OCD when it comes to my cars and my belongings in general. I don't like others touching my cars or even work on them. I dread it when I have to take my cars into the dealership for warranty work. I'm a DIYer for that reason and of course, I somewhat like tinkering around with cars and toys. I just purchased a new toy and wanted a couple of mods installed. I called around, read reviews, and did my due research. I was looking for a shop that worked on high end cars (Porsche, Audi, exotics, VW as well as all European cars). I ended up taking a chance with Pacific German. Tyler owned and modded the same car that I brought in, which made my decision easier. This shop is truly a Godsend! From the lobby to the shop itself, it's immaculate. That says something about the operation, IMO. Tyler and Shawn are true professionals and car gurus--exceptionally competent, knowledgeable, passionate, and just all around good people. Tyler meticulously installed the mods better than I could have ever done, which says something. I'm really anal retentive, as I've said, with my "things". Yes Tyler, I check everyone's work :-) In my line of work, we have a saying--"trust but verify". You just know that someone is that attention to detail oriented when he (Tyler) boxes and wraps everything neatly (the old parts taken off the car) to give back to the customer. Most everyone just throws them in a box and hands them to you, if they remember at all. The hourly fees were in line with other shops in category and fair. More importantly, they do exceptional work. Tyler answered all my questions and was really easy to work with. Seemed very down to earth and laid back. Shawn, the owner, showed me around the shop. I got to check out his toys but I couldn't look any longer, otherwise I might have driven away in his beautiful highly modded R8 :-) They have my trust to leave them with my cars anyday! You know I'll be back! Comment from Shawn S. of Pacific German Business Owner 12/14/2018Thanks for leaving us a truly AWESOME review! It's customers like you that make it all worth it! Read more

New brakes were installed on my 2016 Golf R and as usual the quality and service provided by Pacific German was outstanding. Very pleased.

Awesome service as usual. The only place I trust to take my car to.

Even though lifting a vehicle is not their specialty, they were still able to perform the work and get my car back to me in a day. It still rides like the factory ride, the H&R springs were a great choice and the alignment is as straight as it was. they also add a software tune which gave my Tiguan a kick in the butt.

Consistently great service, honest and upfront. It's refreshing.

Excellent service, pricing and communication!

Helped and answered all my questions the work they did was great also.

As usually Pacific German took great care of me. I went in because the high temperature light turned on in my VW Beetle. They tracked down the problem very quickly and fixed it with no problems. Pacific German is one of the few mechanics where I can just do whatever work they recommend because I know they won't ever recommend work the car doesn't need.

I’ve been here several times for aftermarket parts installation and ECU tunings. The work they do are so much better than the other shops I use to go. The shop is super clean inside out, you won’t see a grease spot in the work area. And the waiting area has comfortable seatings, coffe, snack bar, cable TV and a cool tropical fish tank. And you’re in for a treat if you’re a car guy. You may spot some of the rarest rides in So Cal.

Since I took my car, to the workshop they have made my car reliable and fun to drive, and I appreciate that Shawn always tells me what my car needs, so that I can continue my GTI on the road!