Laguna Hills AUTO REPAIR

Had my GTI in for scheduled service today. Incredibly fast turn around, and incredible value. These Guys are the very best. Keeping my GTI on the road for many more years. Thanks PG

Had electrical issues with my Touareg so I yelped VW repair shop and PG popped up at the top of my results. I was sick of paying the 130 inspection fee at the dealership and wanted to find a place that could fix her and tune her. After reading the reviews I called Shawn and scheduled a time to bring her in for a quick look. I got a full computer diagnostic and ride along to assess the issues and the most in depth diagnostic I had ever received on a car (free of charge). Shawn has a PHD level of Audi/VW knowledge and emailed me a proposal shortly after the inspection. She was Fixed on time and as quoted and the rental car shop just down the road made it that much easier. Will be coming back for all of my VW needs and wants. Comment from Shawn S. of Pacific German Business Owner 11/15/2013We're very glad you were happy with your service! Thanks for the great review Read more

After having my car repaired here, I understand why Pacific German gets so many 5 stars. The owner takes his time to fully diagnose, explains with clarity and simplicity and really puts his mind into providing an excellent experience. No pressures to add inessential services, gives you a history of issues on my model and easily gains trust by being simple and straightforward. I can see that the whole team cares about cars whether they are theirs or yours. Comment from Shawn S. of Pacific German Business Owner 11/15/2013Thanks for the great review.....we appreciate your business! Read more

1 check-in I had been looking for a good independent VW shop and came across Shawn and Pacific German from a Touareg forum (Club Touareg). I have a huge distrust of the service departments at car stealerships, and value the fact that at Pacific German I can either speak to the owner or directly to the guy that worked on my car. Their knowledge of VAG vehicles (Porsche/Audi/VW) is high caliber and their services are fairly priced and trustworthy. I take my Touareg there for regular maintenance, and had them disable that annoying seat belt buzzer. If you have a 2004-2011 Touareg, you know what I'm talking about... it buzzes at you even when you're parked!

I first found Pacific German in 2011 and have been an incredibly happy customer ever since. I come all the way from Corona to have Shawn and his team work on my '05 A4 because I just haven't been able to find a shop in IE that specializes in Audi. I've had plenty of different work done at Pacific German ranging from basic oil changes to brakes to struts, to fan replacement. They've always given me a fair price and a clear explanation of what needed to be done. I've sent several friends and colleagues to Pacific German and haven't heard anything but praise from any of them. I know how hard it is to find a trustworthy shop for your German ride. Do yourself a favor and try these guys out. Comment from Shawn S. of Pacific German Business Owner 9/25/2013We are glad you are happy with our business. Thanks for the great review! Read more

My wife and I brought our 2001 VW Jetta which I use as transportation to and from work for a check engine light diagnostic. This car led a rough life during it's 12 years although maintenance was performed regularly. Although the car is starting to "fall apart", we decided that if repairs were reasonable we would continue to drive the car and not buy a new one. The manager or owner was kind enough to run a diagnostic for free while we waited! This was super cool of him. Most shops charge at least $40+ dollars for this quick service. Unfortunately, being an early 2000 VW Jetta, this car was plagued with so many problems we decided repairs were not worth it. Now to the funny (but true) reason why I did not give a full 5 stars in my review. Being the avid competitor I am, I challenged the owner/manager to a simple race. My Nissan GTR vs his nice but slower Audi RS5. He declined and said "I will probably take you anyways" LOL This my friend is a challenge. If you are a true German auto enthusiast I am curious why you backed down from a race against my Nissan? Beware of the Black GTR that roams the Lake Forest streets-you may get burned :) Update: I wanted to make sure my humor and 4 stars didn't affect the overall rating of this business. The service I received was indeed 5 stars. -Owner is still not willing to race. :( As usual, the reputation of the mighty GTR scares away another competitor. :) Comment from Shawn S. of Pacific German Business Owner 9/5/2013So, if I raced I would have received 5 stars? By kidding around I said it would win, but declined the invitation becuse I'd rather not endanger someones life. Ill take the 4! Read more

3 photos 2 check-ins I don't know how to start when reviewing this place. But let's first get started on what I got done here. I have a 2008 Audi TT MK2 3.2L and It needed its 65,000 mile service. I love my car and I have been taking it to the dealer every check up because the previous owner paid for the Audi Care. This shop is pretty much the dealer but with cheaper prices and better service. I took it in, after making a appointment and came out in 1 1/2 hours. Within the 1 1/2 hours, they inspected the car, changed the oil, added a ECU performance upgrade, and removed a code for my spoiler. I could have been more happy. They are expects and they know what they are doing. My second experience here was different. I had my headlight upgrade to the TT RS version and I brought them here to get coded. Everything was done within 1 hour and I was good to go. Overall thoughts: Would I do basic things here? Probably not, because I live kind of far away. But would I do thing that will be done right the first time? Yes, they are experts in Audi and I love their mindset. If I ever need a upgrade such as adding turbos or getting new coilovers into my car, I would call Pacific German first.

I've been going to Pacific German for about a year now and have received nothing but excellent service. They always keep the customer in the loop as to what is going on, and know their Audi's and VW's inside out. They did my brakes and suspension on my 2012 GTI as well as some other things. Even though I still have a dealership warranty, I prefer them to do the work on my car because of the quality and experience I get dealing with them.

All I can say is the guys at Pacific German are simple awesome.

I went here yesterday for my first time and Tyler and his whole family was very nice and helpful. I will definitely come back here when I need something done for my s4!