Laguna Hills AUTO REPAIR

Cynthia said this business always provides excellent service. The staff takes very great care of her. They're the best.

Shawn and his team have been taking care of my GTI for 7 years now! Every time I take it I have trust and confidence the car will be serviced properly and in as time efficient a way as possible. I like that they send you text message updates of when the car is ready. Shawn really knows the technical details of these cars and is able to explain it very thoroughly. I highly recommend Pacific German, there’s clearly some passion for what they do and it shows. The fish tank in the waiting area is also cool. Thanks Shawn and team! My car has 137k miles... drives like new.

PG provides excellent customer service!!

Service was good and price accommodating, staff seems to be overwhelmed with work. I asked if someone could give me a ride back home and after waiting for 30 minutes, I reminded him that I was waiting and he apologized, it seems that he forgot, and he then proceeded to tell me that the car was done. It would help to have someone at the front desk to welcome customers and attend their needs.

There are many difficult things to find in this world... an honest and technically exceptional mechanic is a unicorn. These guys took a broken car and built it into something far greater. I bought this car almost new, it never drove close to this well ever. It’s a different machine and I’m grateful to them. Their work is flawless. I will be bringing all my VAG vehicles to them for life.

Convenient appointment schedule on very short notice. Determined root cause and resolved quickly. Would I recommend this shop for Audi service--absolutely! From the first touch point of greeting me in the lobby, to returning my car, it was a pleasure. Thank you!

Professional enthusiast I recommend to anyone

Transmission was rebuilt on my S4 transmission. Everything is working great! Great people great service great shop. Even though they have high end cars in the shop they are through with my daily driver/track car.

Had a power steering issue and Shawn handled quickly. Major or minor maintenance, this professional service center is great. Fair prices, trustworthy help.

The family team at Pacific German truly cares about the customer. They explain what needs to be done versus what a normal dealer tells you through scare tactics. PG has qualified technicians that are always there and you can feel rest assured your vehicle is in capable hands. I will only take my vehicles here for service. Thanks PG for taking care of our family and keeping our vehicles in top shape.