I had my 08 Audi A4 3.2L FSI towed in from another shop, where they could not tell me what's wrong with my car. GP took a little longer than I thought to come back to me. I understand they are very busy. I had to stop by impromptu. So, the diagnosis was that my car's engine was busted and it needed an engine. Shawn started the hunt for a used engine (new one was out of the question). It took them about three weeks to find one with low mileage. After a complete inspection, a detailed estimate was produced. I did not question the estimate at all, I only asked some clarifications on why is this or what is this for? I gave the go ahead and proceed. The did it in two days. A record!! I thought it would take a week. Bravo!! When I went to pick my car, Tyler and Mason gave me a run-down of work performed and a detail explanation of why the engine failed. POOR MAINTENANCE. The car runs perfectly. I am very happy with GP. They are as professional as they come and may be even better. So, I recommend to everyone considering this shop to go there. You will not be disappointed. However, be patient, they are very busy!!
Thank you so much for your kind words. We greatly appreciate customers like you that have an understanding that our shop can get extremely busy. And that sometimes strict timelines are out of our control especially when dealing with outside vendors and trying to coordinate parts and such through them. Again, we sincerely thank you!
- Pacific German