Laguna Hills AUTO REPAIR

Tyler and team are extremely knowledgeable. The best in the business. They saved me from a serious accident, since the last place I went to carelessly installed my big brake kit. Will be taking my car here from now on. Comment from Shawn S. of Pacific German Business Owner 10/5/2018Thanks for the awesome review! We sincerely appreciate it! Read more

While it's likely my failure to communicate effectively, my original reason for this latest service was to replace two light bulbs: one rear brake light and one front parking light. Once I dropped the car off I may have neglected to confirm that it was two bulbs that needed replacing. After your usual comprehensive inspection, it came to light that the car needed wheels, tires and wheel bearings, so my bulb replacement turned in to a pretty significant job, which was done to my satisfaction, except for the originally requested front parking light bulb replacement - it's still out - but not a big deal, we'll get it next time. Thanks for all of your hard work on my wife's TT.

I had my first experience with Shawn and Tyler with my 2015 VW GTI today. They are very knowledgeable about the car and provided great and accurate input on the best way to maintain the vehicle going forward. I really appreciated their professionalism and promptness to answering all my questions. I look forward to working with them going forward. Highly recommended! Comment from Shawn S. of Pacific German Business Owner 10/5/2018Thank You Very Much!!! Read more

Pacific German was a great find. What a relief not having to go to the dealer for service/repair.

Cindy said the business was very personable and provided good service.

Jeff said the business had good service and prices. They were also good with their communication.

Professional high end services

Arslan said the service was quick. He was in and out. The employees were really nice.

Took my car freshly bought used VW here and figured out EVERYTHING that needed to be fixed and replaced. I trust them, but still asked questions like what needed to be replaced and why. They were very informative and explained what repairs were necessary and the consequences of not replacing certain things. They helped break down the price and provided a 2 year warranty on all the repairs done and had it completely fixed within 48 hours of taking it in. Overall, they are trustworthy and extremely professional and I will continue to take my vehicles there so long as I have a German auto.

I purchased a 2005 Volkswagen GTI for my son a couple years ago against my better judgement. It was the car he had to have. We had it checked by a mechanic who we had known for a while who said 'It looks fine.' Well, it was anything but 'Fine'. Shortly after we bought it, we started to have problems with the car which is when we were referred to Pacific German. Good thing! My father always told me it's cheaper to buy back the old one than to buy a new car. Well, with Shawn's guidance, counsel and great service, we've now got a 2005 GTI that has some life in it yet. Shawn and team have been absolutely terrific when it comes to assessing the issue and recommending what we should do. No pressure. Just good common sense. Shawn cares just as much about the customer as he does the customers car. I highly recommend Shawn and Pacific German. PS: Shawn has also kept my personal 2009 VW Jetta 2.5 with 115,000 miles on it running great. Don't see any reason why we won't hit 200,000 miles easily with Pacific German maintaining the vehicle.