5

Very knowledgable and professional.Excellent service.

Thanks for your review!

- Pacific German
3

Great service but takes too long(except for an oil change the veh has been kept overnight for all repairs) and very expensive..Definitely a high end shop,which is fine. The repair was a VW authorized warranty coverage issue(15 year 150k) cost me a healthy chunk of change......Obviously very busy and probably overbooking on repairs. I will let the reviewers decide on patronage. If customers are cost conscious then this might be a hard call, for the high end crowd a no-brainer, the repairs will meet industry standards....

5

Tyler and team are extremely knowledgeable. The best in the business. They saved me from a serious accident, since the last place I went to carelessly installed my big brake kit. Will be taking my car here from now on.

5

Tyler and team are extremely knowledgeable. The best in the business. They saved me from a serious accident, since the last place I went to carelessly installed my big brake kit. Will be taking my car here from now on. Comment from Shawn S. of Pacific German Business Owner 10/5/2018Thanks for the awesome review! We sincerely appreciate it! Read more

5

While it's likely my failure to communicate effectively, my original reason for this latest service was to replace two light bulbs: one rear brake light and one front parking light. Once I dropped the car off I may have neglected to confirm that it was two bulbs that needed replacing. After your usual comprehensive inspection, it came to light that the car needed wheels, tires and wheel bearings, so my bulb replacement turned in to a pretty significant job, which was done to my satisfaction, except for the originally requested front parking light bulb replacement - it's still out - but not a big deal, we'll get it next time. Thanks for all of your hard work on my wife's TT.

5

I had my first experience with Shawn and Tyler with my 2015 VW GTI today. They are very knowledgeable about the car and provided great and accurate input on the best way to maintain the vehicle going forward. I really appreciated their professionalism and promptness to answering all my questions. I look forward to working with them going forward. Highly recommended! Comment from Shawn S. of Pacific German Business Owner 10/5/2018Thank You Very Much!!! Read more

5

Pacific German was a great find. What a relief not having to go to the dealer for service/repair.

Thanks Mitch for taking your time to leave us such a great review! We appreciate it!

- Pacific German
5

Cindy said the business was very personable and provided good service.

5

Jeff said the business had good service and prices. They were also good with their communication.

5

Professional high end services