Laguna Hills AUTO REPAIR

It is so refreshing to find an automotive repair business and the people who work there who are as passionate about auto's as I am. The help, service and advise is second to none.

Brought my RS7 in for an alignment since I lowered it and installed new wheels a year ago only to find extreme inner tire wear. The shop I went to previously never warned me about this. Found Pacific German through a google search and had new control arms installed and an alignment done. Car handles much better. On top of that, I complained about exhaust rattles that had been bothering me for a year. Previous shop in HB did a poor job on the install and even on the warranty request - Pacific German fixed it all in one day. Feels like a different car that I'm no longer looking to sell. Ordered an intake and wanted to get it installed ASAP. Pacific German was able to take my car in immediately and have it done in no time. Shawn and Tyler are great. Very informative and thorough. I've long hated most car shops that I've worked with over the last 15 years. Glad I finally found a family business that works on these cars, is local, and cares about the quality of their work. Comment from Shawn S. of Pacific German Business Owner 10/5/2018Thanks for taking your time to leave us a sincere review! We are very passionate in what we do, and glad it shows and you are satisfied with our service! Read more

Always a great experience. Never have an issue. I know my car is in good hands and honest repair work.

Great service and friendly staff. Was very forthright, with no hidden fees or surprises. Came all the way from Los Angeles and will definitely be back next time I need work done.

Thanks for a professional approach, soon as the OBD plug goes into an expensive car the owners blood pressure rockets. Not here, the service was done as quoted without any of the BS you normally get, a great price also compared to a main dealer for my 2013 Audi S6. They did the DSG gearbox service as well as the oil change and spark plugs , now smooth as silk and the car is driving like a dream. It's nice to see a family run business that actually cares for their customers.

Pacific German is always great to work with...fair, professional and through. We take both our cars here.

These guys are incredible. I always enjoy sitting in the lobby looking at the gorgeous tropical fish tank. They were able to do everything I asked, and I am a customer that is very specific in my requests. They have always taken care of me very well. I greatly look forward to bringing my car in here as long as they can keep her running which should be a long time based on these mechanics’ skill. Thanks guys!!

Very knowledgable and professional.Excellent service.

Great service but takes too long(except for an oil change the veh has been kept overnight for all repairs) and very expensive..Definitely a high end shop,which is fine. The repair was a VW authorized warranty coverage issue(15 year 150k) cost me a healthy chunk of change......Obviously very busy and probably overbooking on repairs. I will let the reviewers decide on patronage. If customers are cost conscious then this might be a hard call, for the high end crowd a no-brainer, the repairs will meet industry standards....

Tyler and team are extremely knowledgeable. The best in the business. They saved me from a serious accident, since the last place I went to carelessly installed my big brake kit. Will be taking my car here from now on.