Laguna Hills AUTO REPAIR

Shawn treats you intelligently and fairly. Took my Q7 in and he recommended additional service. No hard sell, just straightforward advice to keep the vehicle safe, I always feel that is his primary concern and why I go back. I run a business as well and I'm glad to see another firm treating people well.

Great shop. Great guys. Fast friendly service at a fair price.took my car from the brink and brought it back. I've found a fantastic alternative to the overpriced dealership. The "snob" vibe mentioned in other posts is actually more correctly a no BS vibe. They tell you exactly like it is about your car issue, no sugar no fluff, so that you can make an informed decision. This is an approach that makes for a much better much more informed and timely decision. If you have car and you need it taken care of, this is your place. Plus the waiting area is nice. Comment from Shawn S. of Pacific German Business Owner 9/21/2015Thanks so much for the great review! We are glad that you had a great experience with us. Read more

I have a 2015 S4 and I will not take my car anywhere else. The last time I took my car there they had 3 B8.5 S4s in the shop. They are extremely knowledgeable about my car and all aftermarket upgrades. All of the guys at the shop are really nice and helpful. They pay close attention to detail and do great work. They did lowering springs, wheels, tires, control arms and brake pads on my car. They did a great job and the price was extremely reasonable. I recommend Pacific German to all of my friends looking for a shop. Comment from Shawn S. of Pacific German Business Owner 9/21/2015Thanks so much for your awesome review! We greatly appreciate it! Read more

These guys are great. I've had 3 issues already with my VW TDI (commuter) and you have a tendency to hate anything connected to the manufacturer. I think a lot of folks have an issue with their car and want to blame the mechanics. But even as raw of a deal as I have going with my car, Sean and his team provide advice that is in the best interest of the longevity of your car every time. These guys are pros even when you're in a crappy situation! Comment from Shawn S. of Pacific German Business Owner 9/21/2015Thanks for taking your time to leave us a great review! Read more

I have been using Shawn of Pacific German for over 5 years... Besides saving me literally thousands of $dollars$ over the years, they are the most professional & honest people I have ever dealt with. As a man of 58 years I have witnessed a lot of dishonesty in this field... NEVER with Pacific German & Shawn... The mechanics are not only extremely knowledgeable, but honest and kind... rare these days. I rate them a 5 Stars, you will be very happy for using their services... Scott of Lake Forest Comment from Shawn S. of Pacific German Business Owner 10/14/2015Too bad I cant give a 5 star rating to a customer. Thanks! Read more I have been a Customer of Pacific German for a few years and I keep coming back! They are very HONEST, DEPENDABLE, GREAT PRICES and a 24,000 2 year warranty...I have saved thousands because of Pacific German... The owner Shaun is a great owner with many years of experience, thanks again Staff :0) Read more As a 10 year old VW PASSAT TURBO owner I have NEVER experienced the quality, workmanship and care for my car. They are very concerned for you car like no other! I have friends who were in the VW Bug business for over 30 years and were amazed how well I was taken care of and how much they cared for me....this is no joke, you can call me at 714.931.9456 and ask for Scott if you wood like to verify this!!! Thanks Shaun Read more

The best VW/Audi group shop in the LA area. I make the drive from West LA to have my car worked on by these guys. Shawn, Mason, and Tyler provide honesty, quality work, and reasonable prices. They won't be the cheapest around, but they'll get it right the first time, ultimately saving you time, stress, and money. Big thumbs up.

Tyler and Shawn at Pacific German are my new local go-to guys for performance mods! I look forward to giving them a big project soon!

1 check-in I decided to get a second estimate to repair my Passat station wagon. Previously, I went to my general mechanic and they said I needed a new manifold and oxygen sensor totaling over $1200. I found Pacific German on Yelp and decided to give the specialist a try. I have been hesitant in the past of car maker specialist because I figured a specialist was more expensive, kinda of like a personal doctor. However, happy to report that Pacific German diagnosed to replace a PCV valve and that the cost was only $350! I took a risk of the cost of the overall inspection but it was well worth it. Service was quick, and they advised me of things I might need to replace in the future ( my car does have 125k miles on it). Shawn was cool, not super friendly but he was crazy busy and I can live with that if he is sincere and saving me money.

I started taking my car here in 2012. This week, my anti-roll bars failed, they handled business, the car handles great; I'm in love with my car again. If you need services or repairs, I bet you'll be happy you took your car here rather than the dealer. The essence of modification of a tuner car is an attempt to extract the greatest possible performance 'and/or' the appearance of high performance--from the base motor vehicle through the addition, alteration or outright replacement of parts. This may involve modifying the engine and management systems of the vehicle to increase the power output, additional changes are often required to allow the vehicle to handle this power, including stiffened suspension, widened tires, better brakes, improved steering and transmission modifications such as the installation of a short shifter. Although largely invisible from outside the vehicle, certain modifications such as low profile tires, altered suspension, and the addition of spoilers can change the overall appearance of the car. I am a VW Diesel Enthusiast. From the conceptualization phase (in my case - a daily driver), Shawn and Tyler were involved in planning and design phases of the modifications for SAFETY, optimal performance, fuel efficiency, through completion of the project at a fair price. Shawn and Tyler are professionals and I trust my sleeper with them. A sleeper refers to what appears to be an ordinary looking stock commuter car that is anything but stock under the hood. It is pretty much the exact opposite of your everyday 'sedan.' I'm part of a large community of VW enthusiasts, I've found that Pacific German consistently offers me a fair deal, hard to find parts, and sound technical advice. Not all tuners have the passion and expertise working with VW and Audi's; Shawn and Tyler's team get the job done right the first time. Read more

I used these guys for a service for my 2012 GLI for $50k miles instead of going to the dealership as I had before. They were a heck of a lot cheaper and a lot quicker as well. I was able to wait in the evening while they finished the work. Recently I had my check engine light come on. I called and they urged me to come in soon, giving me a couple different ideas of what it could be. I dropped by after work and Shawn did the diagnostic right in the parking lot and told me exactly what the issue was. He said it was the Intake Manifold and it would be covered under my VW extended warranty, and recommended I see a dealership to get it replaced. When I called the dealership and told them the situation, they said they would be happy to take a look but they would need to charge me a $100 diagnostic fee, that I would have to pay for if the part wasn't covered and I decided not to get the work done there. On one hand I get it, but on the other hand this was a task Shawn did for me in under 3 minutes at no charge. When getting the part replaced the dealership recommend that I get the intake valves and ports cleaned out, because it should be done eventually and it is much easier to be done when the manifold is already being replaced. The dealership quoted me $560. I called Shawn to find out if this was something he recommended and if it was a fair price. The answer was a yes to getting it done but was a emphatic no on whether I was getting a fair price. Shawn said they would charge less than that to do the job including removing the manifold, which the dealer didn't have to do because it was already being replaced. He told me he would only charge a couple hundred bucks on the labor for the cleaning. Shawn armed me with some talking points and I was able to get the cost with the dealership down to $360. Shawn went above and beyond where it mattered, much appreciated.