These guys know their stuff. I trust them 100% as I’ve been going to them since 2014. My S4 has had some hiccups, but I’ve been in good hands so things have worked out. I would never go to the dealer as I get a different level of service at Pacific German.
The absolute best customer service around!! This is a shop where you can drop off your car & leave them with the keys without worry. Thank you guys so much for everything! My new Audi Q8 is sitting nice and low thank you. Comment from Shawn S. of Pacific German Business Owner 1/13/2020Thank you for leaving us such a great review! Read more
this is a shop with trained technicians as evident by the certification on display for the team. The shop is very cleaned and is evident of the organizational skill into the lay out; the reception area as well. the front office and technical team are courteous and treat customers with outmost respect. The repairs are explained and done well. The follow-up after work completion is something I have not seen before. The post service customer care and follow-up is excellent.
Stopped in to see what they were all about l, after following them for a while on IG. Did not disappoint. Hoping to get quotes on cat back exhausts for my mk7.5 Golf R soon.
Excellent workshop, very clean, professional and honest. Shawn, Mason and Taylor and their team work the best in OC. from my point of view!
From start to finish extremely professional and knowledgeable. Tyler and Shawn are extremely helpful in recommending what's right for you and your car. Thanks fellas, I'll be a repeat customer for sure!!!
Taking in my S6 Audi for oil change and 2 new tires this weekend. My previous DSG gearbox and 35,000 mile service went smooth as silk. Honesty is a rare commodity in the auto repair service and Shawn is very upfront and never puts pressure on you. Excellent team and service
always a great service without any callbacks
Had to take my RS4 back for a check engine light and TPMS sensors warning. The Pacific German gang diagnosed the problems and duly performed all repairs. Today, the car passed smog with flying colors. Thank you again Shawn and sons.
I own a 2016 S4. Pacific German is the best - they are professional, know these cars inside and out, and have all the right tools to do the job. They are know as one of the best shops for Audi's period.