Laguna Hills AUTO REPAIR

Based on my experience with Audi dealerships & other local 'German Only' shops in Orange county this shop is grade A, bar none. Pacific Germans techs understood immediately the issues I was dealing with based on their experience. I appreciated the detailed work orders which clearly identified to me they know exactly how to prevent & maintain future issues with my particular model. Based on my experience, my Audi wagon has a new home for any regular & major maintenance.

Every time I come over to service my 2016 Golf R to Pacific German always friendly staff and great service with a smile.

I brought my sq5 in for some upgrades and they walked me through the process. Their expertise had me feel like I came to the right place. They got everything done in a day. Even offered to buy me lunch as I waited. Very nice. The car is awesome now thanks to pacific German!!

When you have two high mileage Audi’s you better have a reliable, fast, trustworthy and fair shop to maintain them. Shawn Setterstrom and his crew at Pacific German are just that for me and my family.

The team at Pacific German was able to diagnose a frustrating mechanical problem with my Audi and offer multiple solutions that would work with my budget. They are a 'No Pressure' shop and took take the time to thoroughly explain what was wrong with my car, why it happened, and what can be done to make sure it does not reoccur. When you purchase a sports oriented European car for enthusiastic driving pleasure, it is important to have s shop who understands what you want out of the vehicle and can help maintain and keep it performing up to these standards. Pacific German meets these needs.

I was in search of a shop to work on our family’s Audi Q7 and I’m glad we found Pacific German! As a Marine, I’m constantly in search of businesses that will take care of my family’s needs and give peace of mind. Pacific German does exactly that and provides the best service at a great price. We had a complete brake job performed and I didn't realize how much better the ceramic pads would perform. I tested them repeatedly in Inland Empire Friday night traffic.WOW! Thank you Shawn and family and we’ll continue to recommend Pacific German to all our friends and family! God Bless and Happy New Year!

Ken said that he is a mechanic also and they helped him out with this vehicle service. The staff is courteous.

Trust is the basis for any healthy relationship. Shawn and his staff at Pacific German have earned and continued to reinforce my trust time and time again. Hardworking and knowledgable, the team at Pacific German is a true asset to the community.

Recently purchased a 2018 Audi rs3 and was looking into doing some mods. I spoke with Tyler and he went over all the options and what he suggested to do. I have been more then pleased with the service and professionalism I have gotten from Tyler and Sean and my car is looking amazing .

I've been coming to Pacific German for over 5 years now. Shawn, Tyler and the whole team have always been professional and trust worthy. I look to them every time my Audi S4 is acting up. They are able to diagnose the issue and recommend service. I've always been to rely on the guys. Even after I moved to Los Angeles in 2015, I kept taking the car down for regular service etc. to the guys. Keep doing what you guys do best.