My recent experience with Pacific German, here is my story: I was driving and all of a sudden, my car starts to rev up, temperature shot up to HOT and I was freaking out. I pulled over and tuned off my car and called Pacific German to see if they could help. This happened Thursday and I was already had an appointment for Saturday morning. They were so nice over the phone and tried to help me and give me tips to see what might have been the issue. Tyler was so patient, and he had the best customer service. I live in Riverside and my head was not in the right place. Thankfully the team at Pacific German, especially Tyler were amazing as always. They tried to see if there was a friendly shop near me, but the best bet was to have it towed to their shop, which I am so glad I did. One shop near me was trying to pull a fast one and wanted to charge me over a thousand dollars!! But I am so glad I didn’t do that and just had it tow from Riverside to their shop!!! Seriously there is no other place I will take my cars to, but to Pacific German. They don’t see you as “Cha-Ching” let make money, they see you as people, and turn you into a long-time customer. My rating and experience is by far out of this world!!! Anyone who reads this, TRUST me, you will be satisfied, and you won’t be screwed, plus they warranty their work. Thank you again guys, I and my family appreciate you.
Eric, thank you for always taking the time to leave a great review! We greatly appreciate you and your patronage, and it's always a pleasure to see you and your family!
- Pacific German