5

Since I bought my VW GTI 4 years ago and started bringing it to Pacific German, they have made excellent recommendations when it comes to maintaining and upgrading her. I just wanted reliability and a long term relationship with a service garage. What they have afforded me is much better. Over the years I've had to replace many of the components of the car, when there was a point where a performance part would work better and last longer than a factory part they would replace it. The result after years of loyalty is astonishing. I have a stealth show car now. What I mean by that is people come up to me all the time in parking lots and ask: 'What kind of exhaust is that?', 'What kind of oil are you using?', 'What tune do you have on there?.' It seems to always be someone asking for a friend which should indicate the affect these cars have on other people. The valet at Five Crowns last week asked his coworker to ask me what clutch I had. Its basically the clutch out of a Golf R: light and stock yet strong and able to take 22lbs of boost. People love this car because Pacific German has made her into the car she should have always been out of the factory. Every time I pick the car up, its like everything has been adjusted and made perfect. I love taking my car here and look forward to many years of service at Pacific German, my trusted car family.

5

I have been taking my MK6 and now MK7 to PG for years. I trust the guys and have nothing but good things to say about the shop. I just did a stage 1 tune and LOVE IT! Great job guy's,

5

Tyler has been excellent in his suggestions regarding our 2018 Tiguan. I'll be coming to Pacific German for all our service needs. Not only are the costs lower but the quality of service and level of trust I have is far better than any dealership. Thank you

5

I'd taken my precious Audi to Shawn a few years ago, with super results! However, for some illogical reason, I tried other repair shops. That was just a dumb move on my part. Lesson learned - When you find a place that is top-notch, and cares for your car as much as you do, DON'T go anywhere else. Shawn found things that were bizarrely wrong with my car. I knew there was 'something' amiss, but those other places acted like I was hearing nonsense. Shawn alerted me via email of each issue. One email even contained a video of the problem. When I was first dropping off my car, there were guys in the waiting area who came all the way from San Diego! They told me that they just can't find anyplace as good down there. Also, the Enterprise rental guy said that all the car-enthusiast blogs are always writing about how Pacific German is the only place to go. Once again, I learned my lesson....Thanks Shawn.

5

Professional, on time, on budget and explained well. What more do you need.

5

Professional staff, expert work. Need i say more?

5

The folks at Pacific German not only have great technical knowledge and mechanical skills in repairing and maintaining Audi's, they are very responsive to questions from customers not that familiar with the marque (me). I will continue to use German Pacific for car care for my 2015 Q5 3.0 SLine.

5

I've been coming here for a just under a year now, about as long as I've had my 2018 Audi S7. I'm a long time auto enthusiast but this was my first German car and i was really worried about having to find a new shop for my car as all my previous cars were Japanese. I want expertise, peace of mind, and technical know how from the shop i choose for my cars and Pacific German delivers in spades. Whether I'm talking to Shawn, Mason, or Tyler I feel like I'm always dealing with an expert and professional. I always feel like I'm in good hands and they take care of my car like it was one of their own. I'm an emotional man and i love my cars more than some people love their kids. If you have an Audi, VW, Porsche, or Lamborghini this is the shop for you hands down. I'm 35 years old so I've experienced many shops throughout the years and good shops are hard to come by. My car is a lease so my oil changes are free but i prefer to pay Pacific German instead to service my car. I've also found myself in a few time sensitive situations and they've been able to squeeze me in and get my car taken care of. The waiting room has snacks, coffee, water, comfy couches, and a nice TV which is awesome for those few times I haven't had a ride back or my uber driving took too long to pick me up. I'm not sure what else i car really say here, these guys know what they're doing, it really is that simple.

5

My epc and engine light turned on right after the tune

5

Owner of 2018 Golf R. Neuspeed springs and intake installed...and struts replaced. Excellent work quality and attention to details! I consider myself to be very picky and sensitive about my car, but this shop got it right! Thanks to Shawn and Tyler!!