5

Above and Beyond! Shawn and his team quickly diagnosed several issues that included finding parts that were installed by another service provider that did not meet the criteria of the manufacturer. They were able to repair our vehicle swiftly and well under budget. Shawn and his team take pride in their work and by example showed me that they really care about each vehicle that comes through their shop. Shawn treated me like family...as if his daughter were going to be driving this car! We now have a professional company that offers a scheduled maintenance program that includes an online history report and reminder email to help keep our vehicle properly maintained. We are very pleased with Pacific German Inc. and would recommend them to anyone that is looking for German expertise and great service! We brought it in for some recommended service, Shawn and his team did a great job... the car drives great! Thank you !

5

Excellent service and overall customer experience with 2014 A4 out of warranty. I had been a long time customer at a notable OC Audi dealer. A recent service quote for various brake, strut, suspension and other engine work outrageously expensive. I connected with Pacific German owner and he reviewed the dealer quote in detail and came back with a quote over 1/3 less with additional recommended work . Quickly scheduledy repair and it was done perfectly. Industry certified professional staff.

Thanks for the kind words, Mark! We look forward to working with you and your A4 again in the future!

- Pacific German
5

Then go see Shawn and his 'Team of Professionals'! Always done right, OEM parts, super fair, no slackin' here! Call them!

Thank you for taking the time to leave a kind review, Chip! Much appreciated.

- Pacific German
5

Shawn & his family run a great shop. Very knowledgeable. Will definitely come back again. Highly recommend!

Thanks, Adam! We look forward to seeing you again.

- Pacific German
5

excellent service, willing to help, professionals in their work, excellent workshop for people who like a first class job! Not only do they solve the problem, but they also help you prevent future problems, that is prefecionalismo, thank you very much pacific german .

Thank you so much, Juan! It's always a pleasure.

- Pacific German
5

excellent service, willing to help, professionals in their work, excellent workshop for people who like a first class job! Not only do they solve the problem, but they also help you prevent future problems, that is prefecionalismo, thank you very much pacific german .

5

I would highly recommend this place! Hands down best techs and awesome customer service!

Thank you for the kind review, Juan!

- Pacific German
5

I am always confident that my Allroad will be in top performance when the service is completed. I am informed of what is going on with all systems, what needs to be done, what options there might be, any questions I might have are answered, and my approval is always sought before moving forward. If any glitches show up they are taken care of. I feel I have received great service at a more than fair cost. What more could one ask.

Steven -- super cool review from a super cool customer. Much appreciated, as always!

- Pacific German
5

Bottom line: Pacific German is the best independent service shop in Orange County. End of story Clean does not begin to describe their operation. It’s always easy with Pacific German.

Thanks for the kind review, Richard!

- Pacific German
5

2nd visit to Pacific German. Awesome service, thank you.

You're an awesome customer, sir. Thank you for the kind words!

- Pacific German