5

Best Service hands down Tyler and Elizabeth really take care of me every single time

5

My car needed a major maintenance: oil, oil filter, cabin and engine air filters, spark plug replace, brake fluid flush. PG estimated price was 1/2 Porsche dealer estimate, but about same as another independent Porsche shop farther away from my home. The estimate was very precise down to each gasket and washer used, which I really appreciated. Estimate was also accurate as to final price paid. PG took pics of car during service. This was first time to their shop so I was nervous about them working on my precious baby, but their actions with phone calls/texts helped to reduce my concerns. Impossible to double check mechanic's work without removing rear section so I had to rely on their word that everything was done and done right. From indicators I could check, it looks like PG did everything right. PG also discovered that I had a failing accessories tensioner leaking oil, but pic they took wasn't too revealing. PG was able to get labor and part covered under my extended warranty so I went with it. A week after service, motor seems to be running well, brakes feel good, no strange new noises. Overall, IMHO very competent and fair business practice. I'll be returning for my next service. Good work.

5

It never ceases to amaze me the level of service and personal touch this shop brings. I trust them far more than I trust a dealership and I’m always grateful for their transparency

5

Explained issues with photos so very clearly on what was needed

5

These guys know what they’re doing. They maintain three of my cars as well as four more cars of friends of mine. Never a question that the work will be done correctly. Peace of mind is worth the price.

5

The technicians at Pacific German are really experts of all cars in the Volkswagen Automotive Group. They have taken care of our S5 fantastically over the past 4 years.

5

I've serviced my vehicles here multiple times and alway the same... Great customer service ! They always are very informative and helpful. Definitely trustworthy service !

5

When I change the new tires, they find the two bolts are broken and they tell me, so I can change to other backups bolts, also the alignment is very very Straight!

5

Pacific German has serviced our Audi A4 since new. 170,000 miles and it drives like new. Thank you Shaun.

5

I am very grateful to the Pacific German team, for maintaining my cars and bringing them to optimal performance and for taking the time to assist me, although they are already busier and with full schedules and it is logical because it a workshop that is touching of the point Highest quality and standards of mechanics and performance of cars. for their excellent work, honesty and quality. well from my point of view the best shop in Orange County. Thanks shawn, tayler , mason , liz setterstrom family and team. Thanks sincerely juan castro