5

These folks are amazing. Their dedication to making sure the job is done right is something I've rarely seen in any line of work. It's even more rare when it comes to cars. Combine this with clear and timely communication, and you've got a shop that's worth going out of your way to work with.

5

Professional, knowledgeable, reasonable, and detailed . Goodbye dealership hello Pacific German . I wish they worked on Aircooled too.

5

Very thorough inspection and great customer service.

5

Great experience. Front desk people were very friendly and helpful. Website was easy to book an appointment

5

The whole crew at Pacific German is truly awesome. From checking in and dropping off my vehicle to communicating with me and the best part, picking up my vehicle. They are all transparent and ensure you understand the work that was performed. Thank you again guys!

5

My car was serviced and completed during the timeframe that was promised. Shawn worked with me on the pricing of labor and services.

5

Excellent customer service !

5

Pacific German is the only shop I will take my VWs to. Excellent mechanics, solid advice and reasonable prices

5

Pacific German is consistent with their quality of work and their customer service! I am so appreciative that I found them and they take care of all my cars needs, A+ shop!

5

I have had all kinds of high-performance exotic cars over the years and there is always something missed by those expensive shops that require you to come back, over and over again. That is not the case with Pacific German, whether it is my Twin Turbo 600 Horsepower Porche or my wife's Pink Volkswagon Convertible, they always have the estimate within a day and are out the door that day or the next day if parts are needed. No going back over and over again. If I ever have a problem, all you have to do is ask a question and they will get right back to you with the answer. They have never exceeded an estimate and had to charge more later. My only complaint is to make sure that you get your appointment on the books early because they have become so popular.