Just took my Audi A8L in for 65K service. Yet again, excellent service and very competitive prices. Great waiting area too...coffee, water and even a selection of snacks while you wait, all courtesy of the shop. Such a big difference in customer service from Commonwealth Audi, which is where I purchased my CPO Audi. I've had nothing but headaches with Commonwealth's customer service (or lack thereof...). They have lost me as a customer while Pacific German has gained my business. Great shop! I found Pacific German by doing a google search. I took my 2013 Audi A6 sedan there this morning to have them do some VAG Com mods to my car (video-in-motion, needle sweep/test at start up, disable amber front corner lights, enable LED DRLs to remain on when turn signal is activated with headlights off, increase LEDs to full brightness when headlights are on, remote open/close of windows/sunroof using fob). The owner's son, Tyler, took the time to explain these mods to me. The work was performed in a very timely manner, after which Tyler proceeded to show me how the new features operate. His dad, Shawn, came over and introduced himself as well. These guys are extremely professional and highly knowledgeable of VW/Audi vehicles. They have gained a new customer with me and I will seriously consider taking my car to them for non-warranty work (oil/filter changes, etc...) Great job and great customer service! Read more