Laguna Hills AUTO REPAIR

I finally got around to taking my '11 S5 Cab to PAC GERM after a reco from a relative. For starters, Tyler and Shawn have answered every email with the many questions I had since I'm new to the whole tuning/mod thing. Prompt and detailed replies. I haven't gotten this from other shops. I'm still waiting for two months for a return of a phone call/email from one place. With PAC GERM I feel I am getting super knowledgeable and prompt service and all my questions/options answered in detail with price quotes within a day! I think you'd be hard pressed to find that kind of rapid response from a lot of places. And to top it off, a super high end shop, great work and solid customer service. They know their shite suffice to say. No nonsense attitude. That's what I'm looking for in a shop. Did the REVO Stage 1 and now will be going back for next phase of pulley, stage 2, etc. I'd give 'em a shot.

I never get the impression that I'm bringing my car to the wrong place here. I've had my TT 09 tuned to Revo and recommended air intake installed and got the results I was looking forward to with no hiccups. Currently now getting new shocks and struts & given a variety of quotes so I have the option as the customer. Some mechanics just give your the priciest option because it's what they want to do.I was recommended to come here by the Audi North American club magazine members get quarterly. Also will try to accommodate with shuttling you around I haven't fully exercised this option. One day I got lucky and they took me to my nearby gym in their Porsche :) Also gives military discount. Won't take my Audi to anyone else.

Great people to do business with, and they genuinely care about their customers. Shawn and the crew are honest, and their prices are very competitive. I drive a brand new Audi S3, and I feel more comfortable taking my car to them for service, rather than the dealership.

I've been taking my Audi to Shawn at Pacific German for few years now. Professional service every time with fair rates and most importantly honest upfront guidance on what to fix to keep the vehicle in good working order.

I went there a week ago recommended by Google. They helped me out even when they were really busy with a lot of work. My concern was not important but they took care of it and saved me another trip to the shop. Even they told me extra information about my car that I didn´t previously know. Definitely recommended and would go back next time.

Great people to do business with, and they genuinely care about their customers. Shawn and the crew are honest, and their prices are very competitive. I drive a brand new Audi S3, and I feel more comfortable taking my car to them for service, rather than the dealership.

Great service. The owner is there and inspects the car for you. He is extremely knowledgable and very professional. Even topped off my oil because it was low, as a curtesy. Showed me everything that was wrong with the car, so I don't have to wonder if they're making it up. Highly recommend! Comment from Shawn S. of Pacific German Business Owner 5/6/2016Sid, thank you. We always welcome our valued customers to inspect their vehicles in our workshop. Its much easier to show and tell, rather than just throw an estimate on the counter... Read more

First time taking my car here and the service was great. Tyler spent extra time to explain things to me before and after the work. Everyone was very friendly. I would definitely recommend this place.

The Pacific German Team is solid. My car has never run so well. They insure that all the details are handled with the car so that it runs consistently. Easy to deal with and if you need to wait they have a large waiting room in which Sean has put together the best fish tank in town for everyone's visual enjoyment. I referred my neighbor AKA Landlord and they too we very pleased with the service and knowledge of the Pacific German Team. Thank you again Pacific German!

Elite '2020 Elite '2020 Shawn + Tyler are the best, they've performed service on my VW Tiguan, my A4 and A6. They offer great services, preformance tuning and software, have a warm lobby and cool fishtank. Thanks for all your help Pacific German.