Laguna Hills AUTO REPAIR

I highly oppose Pacific German for 4 reasons: 1. The service is 'Unreasonably expensive'. Shawn asked $750 for a service which I ended up paying $300 in the same street with labor and cost of parts. 2.The diagnostic report was superficial with a few pictures which did not add useful info. Useless $149 report! 3. When I took the car to different mechanic, the mechanic showed me the brake fluid oil container was left open. Unbelievable! I could have loose pressure on my breaks and crash! Awful mistake! 4. Last but not least, Shawn uses fear tactics to sell his expensive below average services. When I rejected his service, he became furious! He didn't know I am a mechanical engineer and I detected his none sense. I strongly discourage you to take your car to Pacific German.

Thank you Tyler for the great service-as always! Short shifter was installed and enjoying the heck out of it. See you soon for next mod.

I took my Audi SQ5 to Pacific German for wheel spacers, alignment, and lowering using their factory scan tools. I chose this company based on all their online positive reviews. And they didn’t disappoint!! Within a reasonable amount of time, they performed the services as promised and the vehicle looks great. Tyler was able to answer all my questions throughout the process as well. Thx Pacific German

I took my 2020 Audi SQ5 to Pacific German for wheel spacers and lowering using their factory scanning tools. After waiting for a few hours, I was informed they were having a complication with the on-board computer ystem, which initially made me doubt their stellar reviews. Tyler then set me up with a rental car and ensured me he would be able to rectify the problem the next day; he didn’t disappoint. The following morning, the issue was resolved, the car was lowered and H&R wheel spacers were added. Car looks great and has the aggressive stance they promised. Although I started to doubt their stellar reviews they came through with work as promised. Thx Pacific German!!

Bottom line: Labor rate is about 60% of a dealer. This shop uses dealership tools and method, so essentially you get dealer - level service at a reduced cost (no loaner or car wash, however). They immediately hit me up for a tune but i didn't mind the question. They seemed very competent and it's probable that this shop is geared toward people that desire more performance. I found out about them from an Audi dealer mechanic (so it appears that they have a good rep in that circle).

If you're tire of paying higher dealership repair costs for your Audi on South OC, give Pacific German a shot. I had all my repairs done at the dealership for years and with a high-cost repair upcoming, made the decision to try another option. Pacific German repaired my Audi (replaced fuel injectors) in a high-quality manner. Although parts were delayed due to Covid, the work was completed as quickly as possible and my car hasn't run this well in years.

Had one of my injectors fail on my B8 A5. Had the car towed to Pacific German. Tyler always kept me up to date and sent pricing right away. Car is running as good as new. I take all of my cars to PG, they’re the only ones I trust.

I recommend Pacific German for their honesty and quality work And good pricing. What I like about Pacific German also is that They provide you with valuable information regarding what’s needed for your vehicle to run smoothly and operate safely. So if you’re looking for quality work and good pricing and valuable information please try Pacific German you’ll be satisfied.

We brought our car to Shawn the first time after two shops did unnecessary and very expensive service trying to solve a problem that they were unable to resolve. Pacific German quickly identified the root cause of the problem and fixed it correctly and all has been great since. After that experience I put my trust in Pacific German and have not been disappointed.

i wasnt able to attend the PPI for the car i was thinking of buying due to the distance and work schedule. I was nervous about it without my attendance but they gave me a detailed full report via email and phone call. According to my research they were on more pricey side but i think it was money well spent.