Love this place. Everyone is so efficient, professional and they always do such a great job. I never have to worry they are trying to sell me service I do not need. I have had a lot of cars and Pacific German takes outstanding care of my Audi.
Brought my tuned 2016 GTI in for a brake fluid flush and overall inspection. They took care of the flush immediately and upon inspection found a leak in the water pump (typical VW issue) which was fixed next day. Best (or worst) part of this visit... my 5 year old car with just under 60K miles never had the pre-delivery suspension blocks removed despite being at VW dealerships for preventative maintenance many times before! The guys are Pacific German are thorough that's for sure. Now just looking forward to my next 'drive' to see the difference in handling. Huge thanks to Tyler and Sean for providing me text status of the car repair and even pictures from the inspection. Definitely will be back for future service and maybe some performance mods too!
Very happy with the way I am treated and my car is serviced. I am very confident in the work.
Awesome!!! Car runs like new. Doesn’t make noise and totally happy. Thanks guys!!
Know that this family run European car specialist shop led by Shawn, Tyler (& family) will take care of your car! Honest and trustworthy. They’ve done excellent work on my previous Audi’s & Volkswagen. And just this past week they did a post-purchase inspection (with some needed replacements) on my daughter’s Audi A4 Avant. Highly recommend!
Just had the exhaust upgraded on my 2019 Passat at Pacific German. Tylor recommended a MagnaFlow CATBACK stainless steel exhaust to replace the ugly looking OEM exhaust and muffler. Wow! it sounds and looks great. The guy's at Pacific German also upgraded the stock rotors with Neuspeed slotted & drilled rotors with a nice set of ceramic low dust brake pads. I make the drive from Ontario to Laguna Hills because the treat me right and always do a great job. Have I mentioned the fish tank! forget about it!
Went in for a few answers, and I think I have a PHD in tuning german cars. Tyler was super helpful and took plenty of time to run me through options. Tuning a brand new $165k vehicle is a little scary. But he helped lay out what can be done that isn't going to effect the warranty and damage my car.
Came in for a PPI, very honest and professional staff. Everything was done in a timely manner, and the team took time to answer any and all questions. The team at Pacific German definitely knows what they are doing.
First time to Pacific German and I was very satisfied with their service And attention to detail. I like how they provided pictures of the area that needed to be worked on.
They deliver great customer service, quality work and really fill the customers desires. Tyler is youre go to guy if you want to build youre audi/vw hes the best out here hands down if youre not going to tyler idk what youre doing