Laguna Hills AUTO REPAIR

I can’t begin to express how great Pacific German customer service is.. It’s nearly perfect or if not perfect I say that because not only are they helpful with me and my cars but I see it first hands when other customers walk in and walk out with that same satisfied feeling that your car is in great hands. Besides the perfect customer service there work is one of the best in the country.. I have a Audi A4 b8.5 and they help me reach my goals with all the OEM and aftermarket parts available in the market today. It’s always a pleasure coming into the shop and would recommend it to everyone that has a German car.. it’s literally in the title ..

The service and communication was great. The inspection was thorough and pointed out a couple items the dealer missed two days prior. Thanks!

Just had my 2019 Porsche Cayenne serviced - new tires, brakes and brake fluid flush. I'm a repeat customer and Pacific German team continues to impress with excellent work quality, straightforward and honest pricing. These guys are passionate about performance cars and have earned reputation of top specialists in SoCal.

I took my Audi R8 to Pacific German with a power seat electrical issue , which turned out to be a somewhat challenging repair. Tyler did not hold back, and dug into Audi wiring diagrams, and subsequently ordered the needed part, and then coded it with a factory scan tool. I give big props to this shop, as I know from experience that not every shop out there would have stuck with it like they did.

The dreaded 'check engine light' came on and went off for about a week. I chose to bring car to Pacific German who quickly diagnosed a minor engine issue to fix. Owner explained in detail the issue, unlike any dealer service rep would. They previously replaced shocks/struts and brakes on this A4 last year. Simply a great place. Avoid the dealers.

Excellent service and attention to detail.

I took my Audi R8 to Pacific German with a power seat electrical issue , which turned out to be a somewhat challenging repair. Tyler did not hold back, and dug into Audi wiring diagrams, and subsequently ordered the needed part, and then coded it with a factory scan tool. I give big props to this shop, as I know from experience that not every shop out there would have stuck with it like they did.

These guys run a well oiled machine! Very professional, knowledgable and excellent at communicating via email and text. Their waiting room is very spacious, clean and comfortable, too.

Great Service and Friendly Staff

Great service!!! Can’t thank them enough definitely experts in there category