I have a gt3rs and a m3 and they have taken care of m3 with better customer service than any shop or Porsche dealers I’ve taken my other car too. Def will be going here from now on
The best costumer service. Very profesional
I have been a Pacific German customer for many year now. I trust their service and advice. My 2007 Carrera is in excellent mechanical condition thanks to Shawn, his sons and their excellent staff/technicians.
They have very professional service on my car, my car have the DRC, they hep me install the ABT HAS kit, they did very well job on the car
They were quick and helpful with my unique customization of my Mercedes G550. I worked with Tyler who was polite and professional. We have a few german vehicles and will continue to come to Pacific German for our vehicle needs.
I've had my RS7 handled by the Pros at PG for the last few years, they are literally Master Mechanics and hugely knowledgeable in all things very, very fast and Teutonic!
My DIY 911 engine mount upgrade went south big time so I was desperate. Who squeezed me in and got the car back in time for the PCA event? Pacific German. Shawn and his crew spent countless hours (and drill bits) extracting 3 stubborn and irretrievably broken engine mount bolts. They did not charge me what they actually invested in this insanely difficult and time consuming effort. Most appreciated. Car rides and runs awesome. Heroes all (as usual). Recommend!
Pacific German has deep knowledge that they were able to apply to the maintenance and repairs for my 2008 RS4 Cabriolet. Much better care and attention than our local Audi dealer.
I went in for a small service and Tyler answered all my questions. Be in a small oil change or a large project Pacific German are the industry standards when it comes to quality craftsmanship and customer service. Go in for yourself these guys operate on another level of excellence.
I called 1 hour from close on a a Saturday with an urgent need and they graciously helped me get the locked lugnuts off my car, replaced them with regular bolts so I can have tires replaced. Not only that but they also rebalanced the air pressure and cleared the pressure alarm as a bonus! Everyone was super nice and the shop is clean and modern. All-around great experience. I live furi away but will probably come back here in future because they clearly care about good customer service.