Laguna Hills AUTO REPAIR

I went to PG for routine maintenance on my Q5 after getting a ridiculous quote from an Audi dealer. They took care of the service while I waited and even found an oil leak that will be fixed at a dealer under warrranty. And they documented the leak with photos I can show Audi! All in all, I’m very pleased with PG and the service and pricing they provided.

Another awesome visit. Thank you for the awesome customer service and honesty.

Used to bring the girlfriends car here and had a great experience. Started to bring my own car here and have the same great experience. They even find things overlooked or not cared about about by other mechanics and even the dealer. There is a peace of mind leaving the place I don’t get from other experiences. It’s nice to know you are in good hands and their customer experience is top notch. They care as much about your car as you do. I even recommended this place before I bought my VW because of friends feedback that came in.

It was only a minor service, yet I received the same treatment as always. Greeted by name, given explanation of service and time expected, informed of future service and possible needs based on wear and tear. The service was completed per expected time and I was on my way. What more can one ask?

We’ve been relying on Pacific German to service our 2009 Audi A-6 since warranty expiration. They are not only very knowledgeable, beyond what we experienced at the dealer, they provide exceptional service! To include providing phone advice to help me source the correct replacement tire while traveling out of town.

So glad we found a great mechanic and reasonably pricing! Friendly staff!

Driving into Laguna Niguel from Washington State, it seemed that my 2013 535Xi was more due for new brakes than it seemed to be a couple weeks ago. My host had had good experiences with Pacific German so we called ahead and were able to make an appt. for the next day. Brake job was finished promptly, with an alignment, and for considerably less than my dealership in Tacoma would have charged. The people at Pacific German were all friendly, helpful, and, as far as I can tell, extremely competent and conscientious. I would recommend them very highly for the work your German auto might need.

Not much to say. Had a great experience. Honest, timely, and knowledgable. Shoutout to tech Alfie!

Quick, easy, affordable and awesome staff.

Outstanding state of the art facility........pretty expensive though