Laguna Hills AUTO REPAIR

I had an appointment this morning for a small problem with my Audi's broken windshield washer. I explained I could not leave the car. No problem....a mechanic started investigating the problem as soon as I arrived. Unfortunately, the parts needed for the repair have to be ordered so I will wait for a call. In the meantime, I look forward to coming back to the shop; where I can hang out in the beautiful waiting area, enjoy their coffee, check out the stunning fish tank and watch some morning TV. Plus the cars...my goodness the cars! The owners of these many beautiful cars trust Pacific German for service; as I have since 2007. Pacific German is absolutely the best!

just in for a quick software update after smog check was completed and passed. so nice to have this convenience from PG.

Everything done right the first time and quick turnaround

I’m completely satisfied with the service and the price is very reasonable.

Absolutely thrilled with my experience at Pacific German! Not only is their knowledge of German vehicles second to none, but their commitment to customer service truly sets them apart. From the moment I walked in, I was treated with professionalism and warmth. The team gave clear, transparent advice and executed repairs with utmost precision. It's evident they take immense pride in their work, ensuring my car runs perfectly every time. For anyone with a German vehicle, Pacific German is the go-to place! Highly recommended! 🌟🌟🌟🌟🌟

The authority for German automotive repair in South Orange County. Could not be happier with the service.

Second time I've brought my car here. First time was simple- wanted a short shifter. Got an excellent recommendation! This time, more complex. Had a squeaky brake issue. Diagnosed quickly, gave me tons of options for fixes. Found some suspension issues while they were digging. Gave me another spread of options - from minor parts to full replacements. Great at explaining pros/cons of everything. Super on top of optional maintenance items for weird cars that have future potential problems. Even helpful when my desire to tinker ran away with me - and was more than willing to sit down and take time to explain how CARB works to a non-cali native. These guys are a class act, they're fast, they're communicative, and if it's European they've probably worked on it before. Can't recommend them enough. Plus a super comfy and chill waiting room if you're doing a small job.

The team at Pacific German were very responsive for months leading up to my installation day. They did the work quickly and finished ahead of schedule. I would definitely drive the 7 hours to their shop again for additional modifications.

I brought my car to Pacific German to prepare fot a long trip. Simpy need a road wortbiness inspection and oil change. I mentioned that my key was not working well to lock or unlock the car, but only asked if it required repalcememt of the key. The car was inspected and oil changed, but the key was fixed without a word being said. The service went above and beyond to do that. I appreciate the expertise these guys have.

Had a bad battery and AAA couldn’t replace due to VW issues when switching them out so was stuck. Called PG and they were able to get it done right away and get me on the road. Might have been a few more bucks to get it done this way, but they were exceptional.