I cannot thank Shawn, the owner of Pacific German, and his exceptional team enough for the outstanding service they provided for my 2001 Audi TT. Shawn’s expertise and dedication to quality service were evident in every aspect of the job. The team at Pacific German went above and beyond to ensure my car was in top-notch condition. What truly set them apart was their meticulous attention to detail. They provided close-up pictures of each issue they discovered during the initial road test (who does that?), which was incredibly impressive. My Audi TT now runs like the purpose built machine I fell in love with 25 years ago. Needless to say I couldn’t be happier with the results. I highly recommend Pacific German, thanks to Shawn’s leadership and the expertise of his team, to anyone in need of exceptional automotive service for their German car. In fact, Pacific German is infinitely better than any Audi dealership service department I’ve ever dealt with. I’ll be taking our A7 to Pacific German for its upcoming 20,000 mile service. Thank you, Shawn, for your professionalism and expertise! This was without a doubt the best service ever!