5

Shawn, Tyler and the rest of the family/crew have kept my 2007 Audi sharp since 2012. Very professional and factory trained German car mechanics. Close to Laguna Woods & I-405 merger with I-5.

5

When I flash the VF stage2 of the RS5B9, sometimes the temperature is too high. They recommend I buy the ABT Sportline Additional Water radiator for the cooling upgrade. They did excellent work and can tell you to spend less money and have the best experience.

5

Because of their industry knowledge, experience and partnerships, Pacific German built me a 1 of 1 Wide Body Audi SQ5 from Caractere. It’s unique design attracts attention at every corner. Pacific German completed the look with a set of 22” Vossen ML-R1 Forged Wheels in Scarlet Red Transparent, lowering the SUV to give it the perfect stance.

5

Best Service hands down Tyler and Elizabeth really take care of me every single time

5

My car needed a major maintenance: oil, oil filter, cabin and engine air filters, spark plug replace, brake fluid flush. PG estimated price was 1/2 Porsche dealer estimate, but about same as another independent Porsche shop farther away from my home. The estimate was very precise down to each gasket and washer used, which I really appreciated. Estimate was also accurate as to final price paid. PG took pics of car during service. This was first time to their shop so I was nervous about them working on my precious baby, but their actions with phone calls/texts helped to reduce my concerns. Impossible to double check mechanic's work without removing rear section so I had to rely on their word that everything was done and done right. From indicators I could check, it looks like PG did everything right. PG also discovered that I had a failing accessories tensioner leaking oil, but pic they took wasn't too revealing. PG was able to get labor and part covered under my extended warranty so I went with it. A week after service, motor seems to be running well, brakes feel good, no strange new noises. Overall, IMHO very competent and fair business practice. I'll be returning for my next service. Good work.

5

It never ceases to amaze me the level of service and personal touch this shop brings. I trust them far more than I trust a dealership and I’m always grateful for their transparency

5

Explained issues with photos so very clearly on what was needed

5

These guys know what they’re doing. They maintain three of my cars as well as four more cars of friends of mine. Never a question that the work will be done correctly. Peace of mind is worth the price.

5

The technicians at Pacific German are really experts of all cars in the Volkswagen Automotive Group. They have taken care of our S5 fantastically over the past 4 years.

5

I've serviced my vehicles here multiple times and alway the same... Great customer service ! They always are very informative and helpful. Definitely trustworthy service !