5

Had a bad battery and AAA couldn’t replace due to VW issues when switching them out so was stuck. Called PG and they were able to get it done right away and get me on the road. Might have been a few more bucks to get it done this way, but they were exceptional.

5

Experts in high performance German automobiles. Professional, courteous and reliable.

5

I got a host of maintenance completed at pacific german, and as always they completed faster than i expected, with top notch quality work. They even took before and after pictures for me to review at no request!

5

Service requested and done. Estimate right on. So glad there is a service center I can count on to get top end professional service and advice!

5

Great service

5

We brought our 2014 G Wagon in for brakes and they discovered stripped parts from a previous shop. And of course, those parts were hard to find and required proprietary tools to install. This caused a simple predictable job to become a loss leader “science project” that involved Shawn making countless calls, trying various tools, prodding Mercedes while scouring the planet for parts, BUT they toughed it out, made it happen, it drives great and I feel the work was priced extremely fair given the drama involved. It’s tough to go through all of that and walk away feeling good, but PG has a way of doing it. I respect them.

5

Fabulous job as always & my little blue bullet is loving it!

5

Took my etron in for a routine service and as always was blown away by level level of professionalism at Pacific German. They are simply the industry standard.

5

Honest approach to what was needed to be fixed and what wasn’t. Good communications.

5

My 2014 Allroad as only been to Pacific German for service, except for original warranty repairs and recalls, because of the total service I get from all at PG. and my Allroad performs the same or better after 155 k as it did new. Thanks as always.