5

GREAT JOB! Shawn and his team did a great job replacing the suspension on our Audi. It turned out to be a major job removing the existing worn out parts and replacing them with all new Audi parts. The car drives like it's new and we are very happy with the work. Shawn is an honest and honorable man who did his best to exceed our expectations. I highly recommend Pacific German as a high quality and honest business. I do not think you will be disappointed if you give them a try.

5

Thanks again to the great staff, technicians and the friendly service! Always a pleasure to visit and get my service done. For all you folks looking for a place to get ur Audi upgraded or just plain serviced, these are the folks to see!!!

Thank you for the great review, Mike! It's always a pleasure to see you and your Q7.

- Pacific German
4

All went as planned. I had the over 50k mile inspection light that came on. PG did a full inspection and was able to let me know of future repairs that needs to be done. I am pleased of the work performed. A side from them saying they rotated my tires and not doing it. (Curb rash on rim is still on same side) it’s ok, cause mife is the one that brought the car in and doesn’t notice those things. Haa I will be back to do more work/repairs. I would recommend this shop.

Sorry Archie,
"First minor maintenance service at 10,000 miles or 12 months after delivery, whichever occurs first. Minor maintenance services thereafter occur at intervals of 20,000 miles or every 24 months after the last minor maintenance service, whichever occurs first.
BRAKE SYSTEM - INSPECT - [Check for damage and leaks. Check thickness of pads and brake fluid level.]
ENGINE - INSPECT - [Inspect engine compartment for leaks.]
TIRES/SPARE TIRE - INSPECT - [Check tire pressure, damage and tread depth.]
WINDSHIELD WIPER & WASHER SYSTEMS - INSPECT - [Check adjustment and function. Add fluid as needed.]
WIPER BLADES - INSPECT - [Check condition and replace if necessary.]
ENGINE OIL & FILTER - REPLACE - [In case of severe conditions, such as extremely low temperatures, excessive dust, etc., it is necessary for certain operations to be carried out in between the given intervals. This applies particularly to engine oil changes and the cleaning or replacing of the air cleaner filter element.]
SERVICE INTERVAL INDICATOR/DISPLAY - RESET
TIRE PRESSURE MONITORING SYSTEM SENSORS - RESET"

No tire rotation was on work order, and was not billed for.

- Pacific German
5

Sean and his mechanics are really knowledgeable about German motors. They have taken care of our Audi’s for over 11 years and are always honest with their opinions and suggestions about what needs to be replaced or repaired on our cars. They care for my Audi’s as if they were their own. They have a very clean shop and always return my car very clean and fluids full. They are the best mechanics I have found on German cars. We don’t even bother with the Audi insurance because Pacific German is better than any AUDI insurance I could have! Love them.

Thank you very much for the kind review, Carol! It's been a pleasure to service your Audis over the years.

- Pacific German
5

My thanks to all for the service you provide; it is always first rate. Once again I drove away satisfied that all is well with my Allroad. A special thanks to Tyler and Shaun for the extra steps you take to keep me informed and for getting my input too. I will be back--hopefully only for regular tune-ups. Thanks again!

Thank you very much, Steven! It's always a pleasure.

- Pacific German
5

Very thorough though out the process. Will definitely recommend

Thanks for taking the time to leave a great review, Joel! We greatly appreciate you and your patronage.

- Pacific German
5

Took the Jetta In for, road debris that caused a flat. Pacific German Is always Amazing -- Patched the tire -- The setup I have on the Jetta (wherls/tires), has been Awesome for months, all done by PG ? The car runs as Smooth as a cruise Missile I also had to do some Software updates (for Work) and they have Fast Wi-Fi too to boot ? And they were, so kind to give me the password, w/o having to ask for It.. Thanks Shawn, Tyler, PG!!

Thank you very much, Philippe! We're always happy to help!

- Pacific German
5

Can’t thank Pacific German enough. Called them up because of an EPC fail which was causing my ignition problems. I initially spoke with Shawn who was very informative about what was causing the issue but even more important was how they were going to resolve it. Blow away by the service here. There was even a delay because of a part an Shawn offered to get me a rental car for the night.

Thank you very much for the kind words, John! We greatly appreciate you and your patronage, and we look forward to servicing your Q7 in the future!

- Pacific German
5

I will never trust anyone else with my vehicles!

Judith, thank you for another great review! It's always a pleasure!

- Pacific German
5

Brought my 2003 Boxster here for window repair. Window would not drop when opening the door. Repair took a reasonable amount of time, Shawn and his team also performed an overall diagnostic identifying items for future repair. Shop is very clean and it's fun looking at the cars in his shop.