5

This is absolutely the best place I have ever taken a car to to be repaired. Extremely professional. Explains what is being done and why. Goes overboard to be of service. And it's not charging exorbitant prices. I hate to Sell my 2006 Audi convertible simply because I will not have them anymore to take care of it and me.

5

Wouldn’t take it any where else...they are making mechanics reputations great again. Top notch service, very friendly and trusting. 10/10.

5

Spoke with Bryce. He said the service at this business was excellent. The service was done in a timely fashion. Everything was exactly as they described and all of his expectations were met.

5

I lost my Audi key fob and went to Pacific German to order a new one. All my keys had to be reprogrammed which took only 20 minutes. Pacific's price was much lower than the dealer. The process was quick and smooth.

5

The best in the business..... HANDS DOWN!! Nobody else touches my GTI!!

5

So I just finished with major upgrades to my 2014 Audi Q7! The guys at Pacific German are absolutely outstanding in their knowledge and ideas when it came to upgrading my car. The finished product is beyond my expectations!! The attention to detail, their own demand for perfection and the myriad of ideas to further improve the look and performance of the car was outstanding! I will not take my car anywhere else for upgrades or future service. They are better than a dealer. My thanks to Shawn, Tyler and Mason for all the hard work and making my car incredible! Love everything and the exhaust sound is like a Lambo! Way to go guys.

5

60000 mile service, brakes and alignment. Office was very nice, was greeted and information taken right away. Provided ride home. Service was 1st class and done in a timely fashion. Price was exactly as agreed to up fornt. Thanks..

5

My experience was excellent. I made an appointment online about a week in advance. I arrived first thing in the morning and figured I was going to be there all day. I brought my lap top and figured I could get some work done. Quite to the contrary. Tyler took down my info and had my car on the lift not long after I arrived. I'd have to say that I was in and out under 2 hours which is pretty impressive. Facility: Pacific German's facility has to be one of the nicest in Orange County and maybe all of So Cal. The customer lounge is super neat and has fast WiFi for those customers waiting. The shop itself is clinically clean. For the customer, a great feature is the massive fish tank that separates the shop from the customer lounge. You never want customers in the shop while work is being done, but the customers, if they are car people like me want to be around the cars. The fishtank lets you look right out into the shop and see what is going on. Such a nice touch. Knowledge Base: This is a family run business. This is a business run by enthusiasts. Enthusiasts are usually into details - detail oriented people are who you want working on your vehicle. Pacific German is going to take that little bit of extra care which makes all the difference. Check out their Insta feed to see the types of vehicles they are working on regularly. Audi, Lamborghini, Porsche - this is a place you can trust to do the work right.

5

Great service. Routine oil change but was advised of some preventative maintenance that should be done in the very near future. Shawn informed me of the issues at hand and thoroughly described reasons they needed to be address, as well as potential consequences to neglecting. He did so without being “pushy” and I believe his recommendations are in my best interest.

5

I could give him more stars if I could. I was extremely impressed by the quality of service and the way they handle my transaction from beginning to end. Shawn was kind enough to take his time and send me pictures of the progress of the work they were performing on my 2011 Porsche 911 Turbo S. He went above and beyond what i asked for and so far i'm very pleased and will recommend him to anyone. I found my life time mechanic shop, i'm glad i decided to give him a chance. Regards and God bless. Keep up the great work and professionalism. Comment from Shawn S. of Pacific German Business Owner 3/21/2018Thanks for taking your time to leave us a sincere review! We are very passionate in what we do, and glad it shows with the way we were able to make you (and your Porsche) satisfied with our service! Read more