5

Brought my car in for a software flash and was in and out in less time that I was quoted, despite the shop being super busy. Always happy with Tyler's work.

5

Customer service is priority number one. I would highly recommend using their services.

5

Pacific German is the best. Excellent and fast service by very knowledgable staff. I always trust them to make the fixes that are necessary without trying to pull one over on me. If you are like me and worry about being taken advantage of by auto repair shops, Pacific German is the place for you!

5

Shawn and Tyler were both very helpful and informative throughout the whole process. My situation was covered through insurance. I had a terrible experience with the first shop that was supposed to handle the repairs but that was quickly changed when the car arrived at PG. They handled all conversations with my insurance company whom I did not want to deal with anymore. Will definitely be going back to them for major repairs and major maintenance.

5

I put a lot of miles on my vehicle. I can always cant's on the Pacific German team to keep it running reliably. Thanks for all you do. Mike

5

Pacific German was able to fix my car for less than what the dealer wanted, while providing a level of service and experience that rivals dealership techs. These guys know what they are doing, and are very experienced with the cars they work on. I feel very comfortable with their knowledge and expertise and would rather bring my car here than any dealership. These guys don’t give you any run around and are very up front with everything they explain. If Pacific German wasn’t around to assist me my car would probably still be broken.

5

Needed pretty major repairs after timing chain broke. Very honest on the quote, kept me up to date as issues were found, and made sure it was done right.

5

PG has done all the work on my S5. I would have no one else touch my vehicle. Great advice they give and they treat your car as their own!

5

Excellent knowledge of Audi and the work performed was very professional. The work was substantially completed in one day. The shop was was clean and organized and I was kept informed of the progress. The diagnosis of what was needed was far better than the Audi dealership provided. The cost was reasonable and far below what the dealership quoted. I will continue to use Pacific German for all my Audi repairs and maintenance.

5

I have been going to Pacific German for over 4 years now. They provide great service, explain what they are going to do and give you options based on your needs. They have serviced my SQ5 and now my S5. I am moving to AZ the first if the year but will come back often to visit family and take my S5 to Pacific German. Because my “Trixie” deserves the best!!