to Pacific German, Inc.!
One of our highest priorities is to best accommodate our customers’ schedules and needs. You will always find us working late hours to complete repairs accurately and on-time. We always follow up with customers via email even in the late evening and early morning hours to ensure there is no lack of communication and obtain complete satisfaction possible. If you need to drop off your vehicle after hours, we have a secure key drop in our front office door that is completely protected. Additionally, for the safety of our customers and their vehicles, our parking area is equipped with 24-hour video surveillance. If you are scheduling to bring in your vehicle during the day, we have a working relationship with a local car rental agency that offers a great low daily rate. Or if you prefer to wait for your vehicle, we have a spacious, clean and comfortable waiting area with television and guest WiFi where you can enjoy complimentary chilled water, coffee, cocoa and snacks.
We are genuinely passionate about these cars, and we would drive nothing but. We have had the pleasure of creating numerous incredible projects for our personal use and for our customer’s enjoyment. While you are visiting our site, browse through our gallery and view our past and present projects. All content you find here is personally our own, we do not display any generic or file photos that would not accurately display our facility. Also take a look at “News, As It Happens” to see any specials that may be presently active and also to see our customers’ vehicles and the enhancements that they may be having installed!
Our customers rely on us to be completely honest with the condition of their vehicle, and our reviews speak for themselves. The experience in this industry we have obtained since first opening in 1999 has consistently allowed us to improve and expand to meet our customers’ needs.
Shawn and his crew are the most knowledgeable and professional guys I've ever encountered in the auto world! They're passionate about German cars and it shows in their work. They ran full diagnostics on my allroad and worked up a very thorough (and…Cedar K.
The best VW/Audi group shop in the LA area. I make the drive from West LA to have my car worked on by these guys. Shawn, Mason, and Tyler provide honesty, quality work, and reasonable prices.Maddox K.